Conversational CX: The next big thing for the Next Normal
Freshworks
NOVEMBER 12, 2020
The change is already upon us. Subharun Mukherjee, Director of Product Marketing at Freshworks, sums it up in clear terms: . As the business world was just getting the contours of the infinitely evasive nature of the millennial customer, the real world changed. As the order changes, so does the customer. . But, what else has changed?
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