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What agencies can learn from management consultancies about account growth, with Richard Long

Account Management Skills

This chat with Richard Long , Director of Strategy & Communications at earthware will be particularly interesting for you if you’re curious to understand how management consultancies operate versus agencies, and why they could potentially be posing a threat to your agency business.

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How to raise your account management game (part one), with Jenny Plant

Account Management Skills

I get to speak to a lot of account managers who work in creative agencies. And I get a lot of questions about how they can progress their career, how they can be better at the account management role, and some of the key things that are most important when it comes to being more efficient and more effective in the role.

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How can agencies make client relationships more profitable?, with Chris Merrington

Account Management Skills

In this episode we talk about making client relationships more profitable. Business growth consultant, Chris Merrington , shares some golden nuggets of advice about how agencies can be more commercially savvy. He’s a consultant, a speaker, a trainer for marketing and communications agencies.

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How team profiling can accelerate your agency’s growth, with Osmaan Sharif

Account Management Skills

I’ve invited business and performance coach Osmaan Sharif , to talk to us about how understanding your own unique superpower can help you enjoy what you do at work, get the best results, and embrace your unique talents. I’ve always been about people, I love helping people get the best out of people.

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CRM Best Practices: How to Choose the Best Free CRM System

Hubspot Sales

Your business is growing, and spreadsheets are getting frustrating to manage. This CRM best practices guide will walk you through how to evaluate a CRM, from how it will help your business and how to map your needs to core features. What is CRM? What are the benefits of CRM? What are the benefits of CRM?

CRM 101