Strategic Communications

JULY 19, 2022

I gave a presentation on employee communications recently to a group of about 80 HR people representing about 60 different organizations. I asked the group, through a show of hands, to indicate how many had an internal communication plan. Conversely, a majority of the group had external, or marketing plans in place.

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Zendesk

JANUARY 10, 2024

That said, a WFM strategy will fall flat without properly analyzing and utilizing data. This guide details 23 of the most important workforce management metrics you can use to achieve your WFM goals. CSAT is a valuable resource because if your customers are happy, you’re likely doing something right.

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Nutshell

JANUARY 14, 2020

Selling something that your customers will never hold in their hands requires a very specific approach and a whole lot of practice. By the end, you should have a clear roadmap for reaching your or your company’s sales goals. By Cody Slingerland and Ben Goldstein. Skip ahead: What Is SaaS Sales? SaaS Sales Techniques That Work.

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Account Management Skills

MARCH 2, 2021

In this episode, she shares lots of tips and insights into what its like being a client and how you can improve the way you work with your client: * How to engage with your clients when they’re not responding to you. * Why you need to understand the role and associated pressures of your client. * Transcript: Jenny .

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PandaDoc

FEBRUARY 8, 2024

If your company wants to increase sales and nurture existing customers, account management software could be the perfect tool to propel you to success. That way, you can make an educated choice about which suits your requirements the best. That way, you can make an educated choice about which suits your requirements the best.

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ClearPoint Strategy

MAY 24, 2021

The basis of strategic planning is simple: Our organization is at point A. But actually managing the strategic plan that executes this vision isn’t always simple…or fun. Remember, this is not using someone else’s strategy—that is tomfoolery—but rather using a template from which to build a strategic plan for your organization.

Profitability 69

Profitability Leadership Meetings Organization 69

ClearPoint Strategy

MAY 24, 2021

The basis of strategic planning is simple: Our organization is at point A. But actually managing the strategic plan that executes this vision isn’t always simple…or fun. Remember, this is not using someone else’s strategy—that is tomfoolery—but rather using a template from which to build a strategic plan for your organization.

Profitability 52

Profitability Leadership Meetings Organization 52