Account Manager Tips

AUGUST 4, 2022

B2B Book Club Selection (August 2022) A monthly selection of handpicked business books specifically to help key account managers get better results for their clients, companies and careers. We read the winner and each week a summary and companion podcast explore the key themes and big ideas. Why this book?

B2B 243

B2B Key Account Management Sales Leadership Leadership 243

Jermaine Edwards

MARCH 17, 2020

This is especially true when it comes to the application of key account management and the elements that shape the success of existing customer management. One approach is that of Jim Sterne and Matt Cutler, as published in 2000 in a paper called “E-Metrics, Business Metrics For The New Economy”.

Customer Life Cycle 130

Customer Life Cycle Key Account Management Decision-making Innovation 130

KAMCast

JUNE 10, 2021

What choices have you made in the way you and your teams engage on your key account management mission? How are you and the team achieving the 4 C’s of: Cooperation Collaboration Coordination and Communication Perhaps a truly engaged team is where a Quality of Life meets Quality of Work.

Shareholders 52

Shareholders Account Management Key Account Management Information Technology 52