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Turning lemons into lemonade: Five ways to reset on customer management fundamentals in a post-pandemic world

Strategic Account Management Association

Value Realization – This is where the rubber meets the road. Prior to MetaCX, he led customer success at Sigstr (acquired by Terminus) and held various customer management roles during his tenure at ExactTarget/Salesforce Marketing Cloud from 2005 to 2015.

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20 Strategic Planning Models to Consider

ClearPoint Strategy

Blue Ocean Strategy is a strategic planning model that emerged in a book by the same name in 2005. Then you’ll identify which parts of operations are working well and which are not, brainstorming ideas from the successful aspects on how to address problems. Blue Ocean Strategy. Stakeholders create personal action plans.

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What agencies and brand need to know about web3, with Jeff Kauffman Jr.

Account Management Skills

I got my start skydiving and marketing at the exact same time, which is 2005. Myself, I helped run a few learning sessions and learning huddles, and brainstorm and help answer questions and kind of let this cohort lean on some of the experiences that I had. Simultaneously, while I was in the agency world, I made 1800 skydives.