article thumbnail

SUSTAINABLE SAM: ARE YOU READY FOR THE NEW REALITY?

Strategic Account Management Association

For example, the UK government committed itself to legally binding targets in its 2008 Climate Change Act and will showcase its efforts at the COP26 UN Climate Change Conference in Glasgow, Scotland, this November. That leadership will have to strike the right balance between short-term profits and long-term sustainable growth.

article thumbnail

How to lead your clients into the future, with Kathryn Strachan

Account Management Skills

I had watched him go through the 2008 economic recession, and I watched him really get hit quite hard by it. Particularly where big enterprise level clients have procurement departments, and perhaps you had to deal with procurement, where they are now looking for ways that agencies can bring value.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

How AMs and PMs work together in an internal comms agency, with Lindsay McCleary and Sara Forner Howland

Account Management Skills

So now I am on the leadership team, and I oversee all of the back of house operational functions, so people operations, technical operations, financial operations, as well as our project management office or PMO. And it kind of felt like something was maybe being taken away, or they weren’t really sure, or the impetus of it.

article thumbnail

Kainos, Revenue Growth & Net Revenue Retention

Deep Insight

The reason for this is that most B2B leadership teams don’t understand how much it costs to land a ‘Net New’ client (brand new logo). If CFOs and leadership teams measured Customer Lifetime Value (CLV) – and most don’t – they would realise that a significant proportion of their clients never make a profit. The reason? Key Takeaway.