article thumbnail

Book review: Sales Mind – 48 tools to help you sell by Helen Kensett

Red Star Kim

They are organised into sections: The seller mind shift To see To think: Synthesising your sell To think: Communicating your sell To improve Closing the sale Selling skills The author considers the difference between using our innate natural selling skills compared to learned techniques. How it is better than competitors?

article thumbnail

Selling challenges in professional services: Sales processes and skills

Red Star Kim

Digital environment – Where people buy people, the challenge of forging strong personal relationships becomes more acute when most communications are managed through digital channels. This has changed the sales process fundamentally in many environments.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Coaching and Consulting – People and Problem-Solving skills

Red Star Kim

There are many aspects of consulting competencies and attributes: emotional intelligence, analytical, problem-solving, delivery of results, leadership, project management, commercial orientation, entrepreneurial spirit, team work as well as functional expertise and market/sector knowledge. What is a consultant? Consultancy.uk

article thumbnail

What is Socratic questioning? (Questioning skills)

Red Star Kim

In CBT ( Cognitive Based Therapy ), where the focus is on modifying thinking to facilitate emotional and behavioural change, it is recognized as helping clients define problems, identify the impact of their beliefs and thoughts and examine the meaning of events (Beck & Dozois, 2011).

article thumbnail

KAM Leader Series: Shaping Innovative Solutions

Cosawi

Evidence for a collective intelligence factor in the performance of human groups. Can you assess your own emotional intelligence? As the situation becomes complex and the stakeholders and team more diverse, KAM leaders need to leverage more of the people styles, such as coaching, involving and aligning. Woolley, A. Chabris, C.

article thumbnail

Book review – Why has nobody told me this before? Dr Julie Smith (Mental Health Guidance)

Red Star Kim

William Worden (2011) suggests this involves: finding acceptance, working through the pain of grief, adjusting to the new environment and finding a way to keep the connection. Suggestions include finding something distracting or comforting that allows you a break between the waves of emotion (Stroebe & Schut, 1999).