Remove 2014 Remove Digitalization Remove Emotional Intelligence Remove Negotiation
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Conversation skills book review 3: Conversational intelligence – How great leaders build trust and get extraordinary results by Judith E Glaser (2014)

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So this is another “intelligence” to add to emotional intelligence and cultural intelligence. She goes on to mention that you can raise the level of trust neurochemically by shaking hands (and doing so before a negotiation increases the chance of a positive outcome).

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Book review – Can we start again? The patterns of NLP applied to business interactions by Daryll Scott

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kimtasso.com) January 2014 The post Book review – Can we start again? There are nuggets in each of these sections but they leave you feeling they lack real substance. The patterns of NLP applied to business interactions by Daryll Scott appeared first on Kim Tasso.

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Preparing M&BD professionals for the future – learning, skills and knowledge transfer

Red Star Kim

And that some content – e.g. digital skills – is best learned through video whereas “softer” skills through personal interactions. How to deliver M&BD training and promote learning effectiveness Our second interactive exercise considered how to promote learning and harness different training opportunities. What are soft skills?

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Book review: Neuroscience for learning and development by Stella Collins

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There’s information about Howard Gardener’ multiple intelligences and emotional intelligence. And guidance on making best use of digital training technologies. And mentions that the CIPD bought out three research reports between 2012 and 2014 describing the impact that neuroscience will have on learning.

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Achieve more engagement and buy-in: Relationships, Plan, Expectations, Benefits, Persuasion and Training

Red Star Kim

This is challenging as everyone is time poor and most communications are digital. An introduction to emotional intelligence (EQ) and empathy (Video) (kimtasso.com). Forge relationships Before we try to generate engagement and buy-in we need to forge relationships with fee-earners. Everyone is different.