Remove 2014 Remove Finance Remove Meetings Remove Value Proposition
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Context and curiosity drive commerciality and pricing

Red Star Kim

This week’s PM Forum training workshop “Commerciality: Finance, Pricing, Innovation and Research” was attended by delegates from law, accountancy and insolvency firms. The crux of marketing is to anticipate (and meet) client needs whilst maximising profit. Delegates then chose to focus on finance, economics and pricing.

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Sales Targeting Toolbox for Professional Services Firms

Red Star Kim

And to evaluate the relative attractiveness of different segments Malcolm McDonald on value propositions – How to develop them (kimtasso.com) In professional service firm (PSF) marketing there is the challenge that we often span both B2B and B2C markets , across multiple sectors and for sometimes hundreds of service lines in different territories.

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Book review – Managing Brands

Red Star Kim

Converting data into insight Max Shron (2014) offers a framework for thinking about data: Context – What are you trying to achieve? Vision – What will meeting the need with data look like? Crisis management material mentios how Greggs bakery handled criticism in 2014. World Intellectual Property Office – WIPO).

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Increasing net retention requires an innovative approach to CX

Zendesk

Why you should make customer experience part of your value proposition. Meet your customers where they are. Meet your customers where they are, and be open to shifting tactics based on customer needs. Customer experience is one factor that can help increase customer “ stickiness.”. Convenience.