2015, Digitalization, Emotional Intelligence and Sales Training

Search:

DAY

WEEK

MONTH

YEAR

Select your country:
Sign up | Log in

2015

Digitalization

Emotional Intelligence

Sales Training

Telephone skills for lawyers and accountants – Confidentiality, client experience, accents and gatekeepers

Red Star Kim

APRIL 24, 2023

There have been many requests recently for inhouse training on telephone skills to support client service and selling both for fee-earners and support staff. Earlier in April I ran a public MBL “Pick up the phone – Client service and sales opportunities for professionals in the digital age” online training workshop.

Emotional Intelligence

Emotional Intelligence Financial Services Decision-making Cybersecurity

Preparing M&BD professionals for the future – learning, skills and knowledge transfer

Red Star Kim

OCTOBER 13, 2023

How to deliver M&BD training and promote learning effectiveness Our second interactive exercise considered how to promote learning and harness different training opportunities. And that some content – e.g. digital skills – is best learned through video whereas “softer” skills through personal interactions.

Supply Chain

Supply Chain Emotional Intelligence Construction Innovation

Strategic Accounts Today

Telephone skills for lawyers and accountants – Confidentiality, client experience, accents and gatekeepers

Preparing M&BD professionals for the future – learning, skills and knowledge transfer

Stay Connected