Red Star Kim

JUNE 15, 2023

At the start of June I had the pleasure of leading PM Forum ’s “Towards KAM (and ABM) – Helping fee-earners with client relationship management” online workshop. Key Account Management (KAM) – Research companies, use KAM technology and maintain momentum. Others may find that the M&BD team is responsible for research.

Key Account Management 130

Key Account Management Account Management Management Client Relationships 130

SBI

SEPTEMBER 23, 2021

Remote Selling has become an important focus for every sales organization. Digital sales technologies, by default, are what enables remote selling. In this interview series, we ask executives at leading salestech companies to describe how their customers are leveraging technology, what metrics are now possible, and more.

Management 35

Management Co-Creation Facilitation Meetings 35

Hubspot Sales

NOVEMBER 21, 2019

These days, it seems as though there’s a new app or widget every week promising to make businesses and their sales reps more productive, efficient, and effective. Although some technology has proven to be more useful than others, one piece of sales technology that’s here to stay is customer relationship management (CRM) software.

CRM 114

CRM Facilitation Software Software 114

Nutshell

JULY 10, 2020

Indulge agents do all of their own marketing, social media, and also manage most of their own sales pipelines (with the help of assistants.) In 2016, a reported 80% of buyers were looking for homes online. At Indulge, it’s crunch time 100% of the time. In the real estate marketing space, they’re the real deal.

Marketing 126

Marketing Media Advertising CRM 126

SBI

FEBRUARY 20, 2018

Fourth, this digital automation improves account management and customer satisfaction. Chris: After purchasing Adobe Sign, Adobe provides the services of both a Customer Success Manager (CSM) and an onboarding specialist. Second, once contracts are in play, salespeople can monitor their status and stay on top of every step.

e-Learning 55

e-Learning Artificial Intelligence Digitalization Sales 55