2018 CRM Sales Sales Technology 
Miller Heiman Group
JUNE 13, 2019
Ostensibly designed to help sellers close more deals, in many organizations, the CRM is just another administrative task on a salesperson’s already crowded plate. It’s a way for sales managers to monitor deal status that adds little, if any, value to their selling activities. But this approach to CRM is changing.
Xant
APRIL 15, 2021
One of the most positive outcomes from the past year was the swift adoption and embrace of technology for sales and marketing. As a result, many sales technologies saw rapid growth, and sales teams shifted their priorities and strategies. In 2017, 2018, and 2020, the ratio has declined from 3.0
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Miller Heiman Group
JULY 18, 2018
How satisfied are you with the rollout and adoption of your CRM system? When we ask sales leaders this question, answers often range from “not very” to “not at all.” In our 2018 Sales Operations Optimization Study conducted by CSO Insights, only 47 percent of respondents reported adoption rates of greater than 90 percent.
Miller Heiman Group
FEBRUARY 23, 2018
Sellers, it’s time to wake up to the new reality of sales. Technology, generational shifts and increased competition mean that today’s buyers are coming to the table more prepared, empowered and informed than ever before. And many sales organizations simply aren’t keeping up. Still not convinced? Miller Heiman Group Open event.
Miller Heiman Group
JULY 28, 2020
Change is constant in the age of the coronavirus, and it’s having deep effects on sales organizations. LinkedIn and Korn Ferry recently took a deep dive into the impact of the coronavirus on sales organizations. Below, we highlight five of the most critical of these trends affecting sales organizations.
Miller Heiman Group
JANUARY 14, 2020
In “ Finding an Extra Gear: The 2 nd Annual CSO Insights Sales Operations and Technology Study ,” researchers from Miller Heiman Group lay out the sales operations best practices that companies need to pursue to grow this critical sales function. The Broad and Diverse Focus of Sales Operations.
Miller Heiman Group
MARCH 11, 2019
The role of a sales manager may be the hardest job in sales. While coaching your team to sales success, your responsibilities include recruiting new talent and meeting the needs of key customers, all while collaborating with internal stakeholders such as marketing, product management and executives.
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