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Book review: Influential Internal Communication by Jenni Field

Red Star Kim

The options for fixes covers a variety of areas such as upskilling, leadership communication, consistency and commitment, culture, respect, prioritization and organizational structure. Internal communication – Why, how and what (kimtasso.com) February 2018. Chapter six takes a deeper dive into data and diagnostics.

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How to Recruit Like a Human

Help Scout

At Help Scout, we have always prioritized in-house recruiting. We still have a lot of work to do, especially across other axes of diversity than gender, but the strategy is getting us there. Related: Diversity and Inclusion at Help Scout: 2018 Update. Do you have meaningful benefits, like health care or remote work?

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Here’s What You Missed at TRANSFORM 2020

Showpad

2020 has seen us shift to full remote work and tweak go-to-market strategies as the buyers’ needs are changing. In 2018, Marshall got a call from Mark Cuban asking her to change the Mavericks culture. Prioritize the right goals at the right moment. How Showpad is evolving to support our customers.

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Rethinking Sales Tech Trends

Xant

Remote work is now a necessity. Sales teams that haven’t embraced remote-enabled technology are scrambling and have had to lean on systems that are largely untested on a wide scale. But buyers now work remotely too. Embracing innovative tech is what will distinguish the leaders in sales from the rest of the pack.

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Manufacturing Agility: Medical Tech Leader Reduces WIP by 70%

Planview

This global medical technology company has prioritized those values in their culture since the beginning. In 2018, the warehouse team at the corporate headquarters in the Western United States was experiencing a serious roadblock to agility: They had been using physical whiteboards to track their workflow, creating a ripple effect of issues.

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Lessons From the First Virtual Workers: Salespeople

Miller Heiman Group

The co-working model is especially appealing to remote workers and freelancers, once relegated to coffee shops or the lonely confines of a home office. And co-working is experiencing massive growth. In 2018, co-working company WeWork became the largest single occupier of office space in central London at 2.5