Remove 2019 Remove Emotional Intelligence Remove Management Remove Value Proposition
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Private client management and marketing: Business plans, recruitment, assessments and automation (Nov 2023)

Red Star Kim

It was good to meet the private client lawyers – some recently promoted to head of department – for a workshop on “ Managing and growing your private client practice” earlier this month. Private client management and marketing: Business plans, recruitment, assessments and automation. kimtasso.com). kimtasso.com).

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Why are questions so important? (Questioning skills)

Red Star Kim

When we meet someone, we show interest in them and learn about them (to build empathy and see the world through their eyes An introduction to emotional intelligence (EQ) and empathy (Video) (kimtasso.com) ) by asking questions. What management systems are required? Questions are important when we meet someone new. Why act now?

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Telephone call challenges: Emotions, data, selling and follow up

Red Star Kim

We explored the fundamentals of relationships, managing inbound calls and planning outbound calls. Telephone call challenges: Emotions, data, selling and follow up. This article supplements the learning resources from the session.

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Selling challenges in professional services: Sales processes and skills

Red Star Kim

Data – CRM (Client Relationship Management) and CDP (Client Data Platforms) are often lacking. Processes and skills for managing opportunities and pipelines can be lacking. Time and capacity – Many fee-earners are stretched and compelled to manage large amounts of client work under heavy time pressures.

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22 tips on being a persuasive writer in professional services

Red Star Kim

An introduction to emotional intelligence (EQ) and empathy (Video) (kimtasso.com). A series of articles or posts might be arranged around content pillars in a content management plan. Some people refer to a value proposition – what are you offering? Message and metaphor To persuade, we need a clear message.

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Book review: Sales Mind – 48 tools to help you sell by Helen Kensett

Red Star Kim

Three buckets She references Adam Morgan’s “The Pirate Inside” when technical and salespeople work together collaboratively in sales situations (this resonates with professional services firms) using collective and customer intelligence. How it is better than competitors? In what ways is it (or will be) game changing?