Red Star Kim

JUNE 15, 2023

At the start of June I had the pleasure of leading PM Forum ’s “Towards KAM (and ABM) – Helping fee-earners with client relationship management” online workshop. The OnePlace legal client relationship management system was acquired by InTapp in 2019. Why do law firms needs SAM?

Key Account Management 130

Key Account Management Account Management Management Client Relationships 130

Red Star Kim

NOVEMBER 8, 2022

Back in July 2020 I shared some research insights from my book “ Essential Soft Skills for Lawyers ” which generated significant interest – not least from the associated nine-minute video explaining “soft” skills featuring the Worry Monster. New soft skills for remote working. Listening is now the new superpower.

Leadership 100

Leadership Emotional Intelligence Remote Working Digitalization 100

Red Star Kim

SEPTEMBER 29, 2023

Some observed that as the pace of change continued relentlessly, we all needed to be constantly updating our knowledge and skills. Build personal brand We did some exercises on identifying words that encapsulate our personal branding.

Marketing 130

Marketing Stakeholders Digitalization Communication 130

Red Star Kim

SEPTEMBER 6, 2022

There’s an interesting quote for our remote working world: “Research from the Remotely Interested Report (2019) into communicating with deskless workers showed that the line manager as a communicator is so important that it impacts the effectiveness of all other communication channels in the organization”.

Communication 130

Communication Facilitation Leadership Stakeholders 130

Showpad

MAY 7, 2021

For clear reasons, 2020 was a watershed year for sales — and business at-large. Social distancing guidelines and lockdown restrictions made it largely impossible to visit clients in-person. respondents said all field sales reps were transitioned to remote work and video conferencing. 40% of U.S.

Sales 59

Sales Digitalization Onboarding Remote Working 59

PandaDoc

APRIL 3, 2023

The fact that inside sales relies on remote selling also means that your teams are more flexible and adaptable when it comes to unpredictable events, such as the 2020 pandemic. They can work from home, the office, or a hybrid of the two. By building up that trust , your sales reps ensure they’ve got amazing client relationships.

Sales 52

Sales Decision-making Client Relationships Software 52

Red Star Kim

DECEMBER 9, 2022

Research conducted by Remit Consulting into rent collection levels across more than 18,350 properties during the first few days of April 2020 showed the extent of the impact of Covid-19 on the UK’s property market. Professional Services Thought leadership update – (kimtasso.com) FTI, Bidwells, Grist and Fieldfisher (November 2020).

Leadership 26

Leadership Marketing Future of Work Profitability 26