Red Star Kim
NOVEMBER 8, 2022
This article “Soft skills revisited – with a leadership perspective” has just been published on Lexology. New soft skills for remote working. The shift to remote working during lockdown drove the need to develop several new soft skills. Digital body language.
Red Star Kim
FEBRUARY 15, 2024
The PM Forum’s Skills Development Platform is another free resource Skills Development – PM Forum Changing role of MBD in professional services Coaching and consulting skills are needed increasingly as the role of professional services marketing and business development changes.
Zendesk
APRIL 26, 2021
Working across channels. Communication skills. Remote work skills. Customer service software skills. Nearly a third of customers messaged a company for the first time in 2020, and 74 percent say they will continue to do so. Part of that requires interpersonal skills and emotional intelligence.
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