2021, Customer Success, Prioritization and Shareholders

Search:

DAY

WEEK

MONTH

YEAR

Select your country:
Sign up | Log in

2021

Customer Success

Prioritization

Shareholders

The Future of SAM – Revisited

Strategic Account Management Association

AUGUST 24, 2021

This blog post is based on a keynote presentation from the 2021 SAMA Annual Conference. We have to understand how SAM relates to the other ways that we engage with customers like marketing, sales, supply chain management.”. Build multifunctional teams includingsupply chain, quality and operations that focus on servicing customers.

Stakeholders

Stakeholders Supply Chain Digitalization Shareholders

Growth Opportunities Exist in 2021: Here’s How to Find Them, According to HubSpot's Chief Customer Officer

Hubspot Sales

NOVEMBER 17, 2020

Customer Empathy in Communications and Policies Build Trust. In an article I wrote earlier this year, I cited a McKinsey statistic: During the recession of 2007-09, companies that prioritized customer experience delivered three times the shareholder return of those that didn’t.

Virtual Selling

Virtual Selling Shareholders Decision-making Communication

Strategic Accounts Today

The Future of SAM – Revisited

Growth Opportunities Exist in 2021: Here’s How to Find Them, According to HubSpot's Chief Customer Officer

Stay Connected