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The Future of SAM – Revisited

Strategic Account Management Association

This blog post is based on a keynote presentation from the 2021 SAMA Annual Conference. It’s not only shareholder value, customer value or stakeholder value. We need to look beyond the customer relationship and the account. Panelists’ remarks have been paraphrased for this blog post. . The future is now.

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Growth Opportunities Exist in 2021: Here’s How to Find Them, According to HubSpot's Chief Customer Officer

Hubspot Sales

In an article I wrote earlier this year, I cited a McKinsey statistic: During the recession of 2007-09, companies that prioritized customer experience delivered three times the shareholder return of those that didn’t. It supports a philosophy we have at HubSpot: Solve for the Customer, or in sales’ case, Solve for the Prospect.

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Top 5 Challenges for Chief Data Officers in 2022 (and How to Overcome Them)

SmartKarrot

An example of a security breach in recent times is the attack on Microsoft in March 2021. Another example is the Facebook Data Breach which happened in April 2021. To understand how SmartKarrot can helps SaaS companies keep and grow loyal customers, Request a Demo. The attack had impacted over 30,000 organizations across the US.