Apptivo

APRIL 17, 2023

To wrap up In the last several years there has been a rise in the overall digitization of working and living, which has led to a rise in cybersecurity issues as well. According to a poll conducted in 2020 by a data privacy firm , 93% of Americans would switch to a business that prioritizes privacy if given a chance.

Cybersecurity 52

Cybersecurity Government eCommerce Digitalization 52

Zendesk

OCTOBER 9, 2023

But as we know, “With great power comes great responsibility”—businesses and individuals must commit to prioritizing the ethics of AI in CX to create a safe and positive experience for all. Whether at a national or organizational level, prioritizing AI ethics can help ensure the safety of businesses and individuals.

Computers and Electronics 52

Computers and Electronics Artificial Intelligence Prioritization Customer Experience 52

Hubspot Sales

AUGUST 30, 2023

billion by 2030 , growing at a CAGR of 12.62% from 2022 to 2030. In 2023, most companies will use chatbots to automate administrative tasks such as greeting potential customers, qualifying leads, booking meetings, and answering FAQs to allow sales reps to prioritize more meaningful activities requiring human expertise.

Decision-making 92

Decision-making Sales Profitability Artificial Intelligence 92

Hubspot Sales

JULY 13, 2023

Since AI gathers and stores vast amounts of information, there could be data leakage without proper cybersecurity measures. The reason is that AI tools, such as ChatGPT, have been trained on outdated data from 2021 and 2022, so they can’t provide fresh stats/data. Additionally, it doesn’t keep up with industry trends.

Leadership 83

Leadership Sales Cybersecurity Government 83