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Cybersecurity best practices to empower your team

Zendesk

It’s Cybersecurity Awareness Month! According to the Cisco Cybersecurity Report Series 2020 , 40 percent of organizations suffer from cybersecurity fatigue—defined as virtually giving up on proactively defending themselves against malicious actors. Make security a priority. Staying ahead of the threat landscape is challenging.

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Why Protecting Your Customer’s Information Is Crucial And How To Achieve It?

Apptivo

To wrap up In the last several years there has been a rise in the overall digitization of working and living, which has led to a rise in cybersecurity issues as well. According to a poll conducted in 2020 by a data privacy firm , 93% of Americans would switch to a business that prioritizes privacy if given a chance.

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Ethics of AI in CX

Zendesk

But as we know, “With great power comes great responsibility”—businesses and individuals must commit to prioritizing the ethics of AI in CX to create a safe and positive experience for all. Whether at a national or organizational level, prioritizing AI ethics can help ensure the safety of businesses and individuals.

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Top 10 Trends for Enterprise SaaS in 2022

SmartKarrot

Top 10 Trends for Enterprise SaaS in 2022. Companies are expected to have an average of 35 AI projects in place in 2022. Prioritization of Customer Experiences. Therefore, in 2022 many enterprise SaaS organizations will begin to focus on customer retention over a new prospective lead generation. billion by the year 2023.

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8 Concerns Sales People Have About AI & How Leadership Can Address Them [New Data + Tips]

Hubspot Sales

Since AI gathers and stores vast amounts of information, there could be data leakage without proper cybersecurity measures. The reason is that AI tools, such as ChatGPT, have been trained on outdated data from 2021 and 2022, so they can’t provide fresh stats/data. Additionally, it doesn’t keep up with industry trends.

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11 AI Predictions in Sales for the Next Year [Data + Expert Tips]

Hubspot Sales

billion by 2030 , growing at a CAGR of 12.62% from 2022 to 2030. In 2023, most companies will use chatbots to automate administrative tasks such as greeting potential customers, qualifying leads, booking meetings, and answering FAQs to allow sales reps to prioritize more meaningful activities requiring human expertise.

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Revealed: How Conversation AI and ChatGPT solve Remote Work challenges for Compliance & Risk Teams

SmartKarrot

One of the key factor of AI’s ability to identify potential risks and prioritize these risks based on the intensity and suggest solutions accordingly. Cybersecurity: AI can be used to identify potential cybersecurity threats and vulnerabilities. million more workers who need to secure assets effectively.