Insightly

SEPTEMBER 28, 2023

Sales operations is a traditional approach to business that’s focused on top-line revenue from new customer acquisition. By contrast, revenue operations takes a more holistic view of revenue that spans the entire customer lifecycle. Its goal is to maximize revenue through improvements to the sales process.

Finance 52

Finance CRM Customer Success Decision-making 52

Insightly

SEPTEMBER 28, 2023

Sales operations is a traditional approach to business that’s focused on top-line revenue from new customer acquisition. By contrast, revenue operations takes a more holistic view of revenue that spans the entire customer lifecycle. Its goal is to maximize revenue through improvements to the sales process.

Finance 52

Finance CRM Customer Success Decision-making 52

PandaDoc

APRIL 11, 2023

Granted, new business is always welcome, but standard sales training doesn’t always emphasize the fact that customer retention is much cheaper for businesses than customer acquisition. Customer retention is something you have to work at, though. See also: Make a winning capture plan to close more deals in 2023 5.

Sales 52

Sales e-Learning Small Business Procurement 52