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Proactive marketing and business development executives – CRM, internal engagement and career insights

Red Star Kim

CRM and Marketing Automation Software for SMBs | Act! Microsoft Dynamics 365 CRM Software | Infor CRM SLX (In 2014, Infor acquired Saleslogix from Sage) What is Intapp CRM? Finding ways to meet with people in real time (such as at social events) can help.

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How to Sell Digital Products [+ 10 Best Digital Products to Sell]

Hubspot Sales

What do ebooks, graphic design software, and online courses have in common? A physical product that doesn’t meet a customer’s needs could result in returns, recalls, or redistribution costs. Brainstorm potential digital products Decide what kind of digital products you want to sell and determine what your offerings will be.

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SaaS customer support: An introductory guide for 2024

Zendesk

SaaS (software as a service) customer support refers to the systems and practices technology companies use to best serve their customers. If not, customer churn rates can skyrocket due to a misunderstanding of the software. What is SaaS customer support?

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Best Video Conferencing Software in 2023

Agile CRM

The ability to hold in-person meetings is more crucial than ever in the business world of today. In this situation, video conferencing software is useful because it enables participants to hold meetings remotely. For remote team meetings, customer support, webinars, and other purposes, video conferencing is an option.

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Campaigns, thought leadership and project management – Early engagement, scoping and risk management

Red Star Kim

In the 2023 Annual International Marketing Benchmark – PM Forum and Meridian West (kimtasso.com) client Experience (CX) and thought leadership remained top business development priorities. Achieve early sense-checking and promote bold and innovative thinking. What Is Project Risk Management?

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10 tips to foster efficient inter-departmental collaboration

PandaDoc

To this end, dedicated software can be helpful when it comes to interdepartmental communication. Teams will also be able to brainstorm ideas more efficiently and come up with more creative solutions. Then, bring your teams together for a project kickoff meeting to make sure everyone is on the same page.

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ChatGPT for customer service: Capabilities and limitations

Zendesk

Polish team meeting notes. According to the Zendesk Customer Experience Trends Report 2023 , business leaders say that improving agent workflows is the fifth-most popular use of AI in their workplace. Agents can do this by asking the software to: Expand replies by adding conversational context and creating a customer-ready response.