Insightly

SEPTEMBER 28, 2023

While there’s no universal definition of the term “revenue operations,” the primary focus of rev ops is aligning sales, marketing, and customer success operations across the entire customer lifecycle. At the same time, today’s organizations have more customer data at their disposal than ever before.

Finance 52

Finance CRM Customer Success Decision-making 52

Insightly

SEPTEMBER 28, 2023

While there’s no universal definition of the term “revenue operations,” the primary focus of rev ops is aligning sales, marketing, and customer success operations across the entire customer lifecycle. At the same time, today’s organizations have more customer data at their disposal than ever before.

Finance 52

Finance CRM Customer Success Decision-making 52

PandaDoc

APRIL 11, 2023

Always remember customer success is your success. All being well, following up with your existing customers can help build a long-term partnership and even result in extra business from referrals. If potential customers express a preference for how they’re contacted, capitalize on this. Active listening is key.

Sales 52

Sales e-Learning Small Business Procurement 52

Quip

SEPTEMBER 15, 2020

Ryan Aytay, Salesforce: We sent 54,000 employees home, cancelled all our physical events, and changed how we sell, how we service, and how we engage customers via Zoom or Hangouts. What didn’t change is our relentless focus on customer success, and our belief that business can be an amazing platform for change.

e-Learning 52

e-Learning Internet Retail Procurement 52