Planview

MARCH 29, 2023

According to TSIA’s 2023 Professional Services Benchmark , services account for 25% of overall B2B tech revenue, on average. For finance leaders in B2B tech firms, 2023 is the year to dig into your company’s PSA system to better understand revenue, costs, and margins, and be able to proactively improve all three.

Finance 52

Finance Profitability B2B Software 52

Planview

JULY 20, 2023

According to the TSIA 2022 PS Benchmark Survey, 73% of companies expect revenue growth in 2023. But 49% of companies expect hiring freezes or potential layoffs this year, and 57% expect budgets to be flat or reduced in 2023. As Thomas Lah, EVP at TSIA says, “You can’t cut your way to success.”

Profitability 52

Profitability Software Software CRM 52

Zendesk

JUNE 15, 2023

Director of customer service resume example Image source A director of customer service oversees department operations, ensuring that customers have a great experience and that the team meets its goals. The applicant boasts a 100 percent success rate.) It’s also important to include the software applications you used.

Retail 52

Retail Leadership Interpersonal Skills Software 52

Hubspot Sales

AUGUST 30, 2023

Furthermore, we’ve interviewed leading sales teams to collect 11 AI sales predictions that you should watch in 2023. AI recognizes facial impressions and drives emotion-based decisions The market size for facial recognition software was valued at USD 4.35 AI makes customer data more vulnerable. Let’s jump to the nitty-gritty.

Decision-making 89

Decision-making Sales Profitability Artificial Intelligence 89

Insightly

SEPTEMBER 28, 2023

While there’s no universal definition of the term “revenue operations,” the primary focus of rev ops is aligning sales, marketing, and customer success operations across the entire customer lifecycle. At the same time, today’s organizations have more customer data at their disposal than ever before.

Finance 52

Finance CRM Customer Success Decision-making 52

Insightly

SEPTEMBER 28, 2023

While there’s no universal definition of the term “revenue operations,” the primary focus of rev ops is aligning sales, marketing, and customer success operations across the entire customer lifecycle. At the same time, today’s organizations have more customer data at their disposal than ever before.

Finance 52

Finance CRM Customer Success Decision-making 52

ProlifIQ

AUGUST 17, 2023

Introduction: In the dynamic landscape of B2B sales, adopting innovative strategies is essential for sustained growth and profitability. One such strategy gaining popularity among sales and customer success leaders is the “land and expand” approach.

Acquisition 52

Acquisition Stakeholders Customer Success Profitability 52