Remove 2024 Remove Brainstorming Remove Communication Remove Prioritization
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SaaS customer support: An introductory guide for 2024

Zendesk

Unified omnichannel ticketing system Today’s consumer communicates with businesses through several mediums, including a company website, email, or social media profile. The organization always prioritized customer-first experiences, so when they needed to enhance the customer and agent experience, Zendesk was a no-brainer.

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Achieving the 90/10 Ratio: Improving Meeting Efficiency for Success

AchieveIt

The first 5 or 6 minutes should be spent on presenting problems, while the remaining 90% should be dedicated to brainstorming and creating a roadmap towards resolution. Here’s how you can run efficient meetings that prioritize solution-oriented discussion. The goal for such meetings should be the opposite. New year’s resolution?

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6-Step AI Transformation Workshop 

OnStrategyHQ

As more organizations realize the importance of AI adoption, having a well-defined AI transformation strategy may be the most important thing you can do in 2024. Step 2: Brainstorm opportunities at an individual level. Here are some ways to engage your team in this process: Conduct brainstorming sessions to gather ideas and insights.