Insightly
OCTOBER 20, 2023
Customer Relationship Management or CRM trends are a leading indicator of overall trends in SaaS. Because, according to BigCommerce.com and many other historical accounts, CRM is commonly thought of as the first SaaS application that was ever available. This blog post will explore the current trends in CRM and what’s to come in 2024.
Insightly
OCTOBER 20, 2023
Customer Relationship Management or CRM trends are a leading indicator of overall trends in SaaS. Because, according to BigCommerce.com and many other historical accounts, CRM is commonly thought of as the first SaaS application that was ever available. This blog post will explore the current trends in CRM and what’s to come in 2024.
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ProlifIQ
FEBRUARY 23, 2024
The State of Account Planning in 2024 2023 was a challenging year for go-to-market teams. To better understand how teams are adapting to this new environment, we surveyed over 250 professionals across sales, customer success, account management, and more about their account planning processes, challenges, and priorities for 2024.
Hubspot Sales
DECEMBER 12, 2023
But salespeople also had to work against a backdrop of economic uncertainty, which will likely carry into 2024. To help you stay ahead of the curve, I spoke with top sales professionals to get their tips for selling in 2024. Prioritize long-term relationships over short-term gains. Let's dive in.
Insightly
JANUARY 10, 2024
To help you answer this question, Ascend2 and Insightly fielded The Future of Martech 2024 survey in September, 2023. This report, titled The Future of Martech 2024 , represents the opinions of the 310 marketing professionals responding to the survey who represent companies with fewer than 500 employees. A few are even over 40%!
Zendesk
JANUARY 18, 2024
So when it comes to managing customer data , prioritizing customer data privacy is mandatory. When businesses don’t prioritize customer data privacy, there’s a risk of exposing private information to people or entities consumers had no intention of sharing their data with. Source: Zendesk CX Trends Report 2024.
ACT
FEBRUARY 28, 2024
It’s in sharp contrast to the traditional approach of prioritizing revenue and profits and treating customers as numbers in sales reports. The best customer-centric companies use tools like customer relationship management ( CRM ) platforms to make customer data accessible throughout the organization and eliminate departmental silos.
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