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Top CRM trends for 2021

Insightly

billion by the year 2027 , exhibiting a growth rate of 11.6%. IoT stands for “the internet of things” and is used to describe a network of physical objects that are tied to the internet through sensors, scanners, software, and other technologies. Cybersecurity scanners. The global CRM market was valued at $47.79 GPS systems.

CRM 98
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7 Key C-Suite Roles in a Truly Customer-Centric Executive Team?

SmartKarrot

Customer-centricity is the need of the hour for B2B SaaS (Software as a Service) companies. Deloitte estimates that by 2027 half of the listed 500 firms will be replaced if they do not adapt to the digital processes and customer success. It needs more than simple customer service. Steve Jobs once advised to get closer to customers.

article thumbnail

7 Key C-Suite Roles in a Truly Customer-Centric Executive Team?

SmartKarrot

Customer-centricity is the need of the hour for B2B SaaS (Software as a Service) companies. Deloitte estimates that by 2027 half of the listed 500 firms will be replaced if they do not adapt to the digital processes and customer success. It needs more than simple customer service. Steve Jobs once advised to get closer to customers.