Upland

MAY 18, 2023

As you can see, buying groups are larger in key accounts and often require more members and attention from the entire revenue team – especially at the executive level. Sales maps for key accounts tend to be quite complex with many stakeholders. This might look a little overwhelming at first – but never fear!

Key Account Management 195

Key Account Management Account Management Management Account Planning 195

Arpedio

MAY 10, 2023

To put it simple: Key account management is a strategic approach to managing and nurturing relationships with your key accounts. It involves identifying these accounts, developing a customized approach to meeting their needs, and building strong personal relationships with key stakeholders. Superior together.

Key Account Management 52

Key Account Management Account Management Management Profitability 52

SmartKarrot

NOVEMBER 29, 2022

Role: Associate Customer Success Manager Location: Brisbane, Queensland, Australia Organization: Skedulo As an Associate Customer Success Manager, you will lead a book of customer accounts with the goal of renewing customers year over year and identifying revenue expansion opportunities. Apply here: [link]. Apply here: [link].

Customer Success 19

Customer Success Stakeholders Facilitation Account Development 19

SmartKarrot

AUGUST 4, 2022

Solicit and synthesize customer product feedback to advocate for the customer to internal stakeholders. Maintain the Darktrace CRM platform with current account intelligence derived from customer communications. Internal and external key stakeholder management. On board and train new customers on the solution.

Customer Success 19

Customer Success Stakeholders Innovation Facilitation 19

SmartKarrot

MARCH 17, 2023

Working effectively with key stakeholders across the organisation will require alignment with Sales on cross-selling and up-selling as well as a focus on selling with a retention focus; alignment with Product and Business Development on guiding Product Roadmap; and alignment with Marketing on guiding Marketing activities to Current Subscribers.

Customer Success 19

Customer Success Account Development Stakeholders Onboarding 19

SmartKarrot

APRIL 29, 2021

Build relationships and maintain the health of your accounts. Develop relevant content related to data-driven fundraising best practices. Build and maintain relationships with internal stakeholders. Clearly communicate the progress of weekly/monthly/quarterly initiatives to internal and external stakeholders.

Customer Success 10

Customer Success Value Proposition Stakeholders Finance 10

SmartKarrot

MARCH 8, 2022

She has also hosted the very successful Customer Success Podcast and written the informative book called ‘The Customer Success Economy.’ Her various books, blogs, articles, and whitepapers have helped many people understand the program, planning, and operational structure of Customer Success Organizations. Amarachi Ogueji.

Customer Success 21

Customer Success Co-Creation Customer Experience Leadership 21