Arpedio
JANUARY 3, 2024
Specifically, sales positions such as Account Executive and Account Manager are critical in driving a business’s success. These roles may sound similar, but they come with distinct responsibilities, skill sets, and impacts on client relationship management. Who is an Account Manager?
Arpedio
JANUARY 5, 2024
Join us as we explore the essence of Account Management and Customer Success, and how each plays a part in sculpting a company’s legacy in delivering exceptional customer experiences. Client Advocacy: Becoming the client’s voice within the company and ensuring their needs are met with swift action and meaningful solutions.
SmartKarrot
OCTOBER 12, 2022
Regularly review overall program status with clients, usually in the form of client calls, web presentations or onsite meetings (as necessary). Consult with clients on product features, functionality and onboarding best practices. Identify cross organizational opportunities for account growth (expansion and new accounts).
SmartKarrot
SEPTEMBER 7, 2022
Execute on a customer business outcomes-driven strategy to ensure successful onboarding, adoption, retention, renewal, and expansion of your customer portfolio. Work alongside the C-level sales leaders within accounts to create data-driven solutions for supercharging sales. Manage and coach the inbound phone team.
SmartKarrot
SEPTEMBER 3, 2021
Execute the onboarding and implementation of customer data, while ensuring milestones and timelines are achieved. Proactively address gaps in product adoption and work with customers in order to achieve account health. Work with customers to discover and understand their needs to help them develop a tailored Restocq onboarding process.
SmartKarrot
JULY 21, 2020
Role: Senior Customer Success Manager Location: Atlanta, US Organization: Alfresco CSM plays a key role in creating a centre of excellence around the client experience that ensures strong client relationships and retention. Drive Customer Success, retention, foster account growth and promote advocacy within your customer base.
SmartKarrot
NOVEMBER 25, 2020
Manage large enterprise accounts including account growth and driving product utilization. Demonstrate the ability to balance multiple client relationships simultaneously and work cross-functionally with both internal and external stakeholders. Build strong relationships with key enterprise stakeholders.
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