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Stakeholder Mastery 3.0 – The Six Steps You Must Take

Jermaine Edwards

In 2016 I wrote a post on the five foundation steps for stakeholder management success in key account management, that was well received and guided lots of leaders. It’s brainstorming time. Discuss how to manage the consequences if you’re unable to meet expectations. What do they actually have to do?

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What are the financial metrics & best operational model for a fast growth agency?, with Mark Probert

Account Management Skills

This episode is for you if you’re interested in the finance and operations side of the agency business. If you’re an account manager with two to three years experience working in an agency, and you really want to. then the next Account Accelerator Programme starts on 2nd September 2021.

Finance 40
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What a senior account director does in a brand strategy agency, with Andy Kaye

Account Management Skills

And if you’re in an agency account management role and you’re keen to be seen by your clients as more of an advisor than a reactive order taker, then check out the details of my account management training courses. Before you joined Mr. B and Friends, were you in account management in other agencies?