Account Manager Tips

MAY 29, 2021

In the the blink of an eye, there it is: an expiring contract, a looming deadline and a client that's already talking to other suppliers (maybe even appointed a new one) released an RFP dictating the timelines and pace of the discussion. Some roles to consider: Sales - account managers aren't selling and writing bids every day.

Negotiation 130

Negotiation Decision-making Suppliers CRM 130

QYMATIX

MARCH 26, 2024

The financial benefits of a B2B loyalty program come from suppliers and buyers rewarding each other’s trust. When key account managers identify a customer at high churn risk, they deploy such programs. Customer Loyalty Programs – Churn Prediction Software. Successful sales teams use churn prediction software.

Management 40

Management Artificial Intelligence CRM Software 40

Jermaine Edwards

NOVEMBER 25, 2021

In 2016 I wrote a post on the five foundation steps for stakeholder management success in key account management, that was well received and guided lots of leaders. Think about all of those people who have an interest in the outcome of your project or idea, who have power or influence over it and are affected by it.

Stakeholders 130

Stakeholders Decision-making Shareholders Key Account Management 130

Quip

NOVEMBER 17, 2020

Now part of Danaher Corporation , Cytiva is a leading supplier of technologies and services for the development and manufacture of therapeutics. He shared with us his company’s experience rolling out Salesforce Anywhere for account planning. This includes Service, Marketing, and Finance, to name but a few.

Account Planning 52

Account Planning Suppliers Healthcare Manufacturing 52

Account Management Skills

JUNE 26, 2023

And if you’re in an agency account management role and you’re keen to be seen by your clients as more of an advisor than a reactive order taker, then check out the details of my account management training courses. Before you joined Mr. B and Friends, were you in account management in other agencies?

Account Management 52

Account Management Client Relationships Management Communication 52

Account Management Skills

MAY 10, 2021

This episode is for you if you’re interested in the finance and operations side of the agency business. If you’re an account manager with two to three years experience working in an agency, and you really want to. then the next Account Accelerator Programme starts on 2nd September 2021.

Finance 40

Finance Account Management Banking Management 40

Account Management Skills

JANUARY 11, 2022

And essentially, what we were looking at, we went and interviewed 21 of the most profitable agencies, the CEO, the MD, the finance director, asking them, what is it you’re doing that is enabling you to be one of the most profitable major agencies, PR agencies, digital agencies, design agencies, creative agents? And again, mindset.

Client Relationships 52

Client Relationships Profitability Procurement Negotiation 52

Shapecast

AUGUST 7, 2020

For example, most organisations need amongst many others, an HR capability, a Finance capability, etc. If you are going after an enterprise client in a new market, having just the most basic level of account management or delivery capability is not going to cut it. Step 7 – Aligning stakeholders.

Management 52

Management Suppliers Stakeholders Digital Transformation 52

Account Management Skills

MAY 22, 2023

At the same time, I’ve replaced three suppliers with one. I’ve got better outcomes, more defined outputs, more single point of accountability, and overall, probably a better commercial deal structure so I’ve won. I want a quality supplier plus reliability. Talk to your finance director.

Procurement 52

Procurement Negotiation Supply Chain Insurance 52

Account Management Skills

OCTOBER 19, 2021

And that’s quite a good segue into, because I know, the people listening to this are either agency owners, or they’re account managers. So for example, any one of those eight profiles, could be an account manager. They’re so trusted by individuals, when it comes to suppliers or customers.

Account Management 40

Account Management Decision-making Management Innovation 40

PandaDoc

SEPTEMBER 13, 2023

Without a good invoice approval system in place, you could well encounter problems with both customers and suppliers. Account management A lot of work on invoices will be carried out by your accounting team. For a larger business, PandaDoc’s software can help automate unwieldy and complex workflows.

Suppliers 52

Suppliers Software Software Small Business 52

Account Management Skills

MARCH 16, 2021

The problem with the attribution model, it’s similar to the finance model of ‘LIFO and FIFO’ or ‘Last in, First out’ that type of stuff, right? Anytime you come across multiple models, trying to solve the same thing, it means that nobody actually knows the truth. Why does our customer buy?

Advertising 40

Advertising Decision-making Profitability Marketing 40