SmartKarrot
OCTOBER 25, 2023
Client Trust: Clients invest not just finances but also faith in an organization. Key Elements of an Effective Crisis Playbook Key Account Managers navigate business and people. Here, we dissect the fundamental elements that form a formidable crisis strategy for Key Account Managers.
Jermaine Edwards
NOVEMBER 25, 2021
In 2016 I wrote a post on the five foundation steps for stakeholder management success in key account management, that was well received and guided lots of leaders. It’s brainstorming time. Discuss how to manage the consequences if you’re unable to meet expectations. What do they actually have to do?
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Account Management Skills
MAY 10, 2021
This episode is for you if you’re interested in the finance and operations side of the agency business. If you’re an account manager with two to three years experience working in an agency, and you really want to. then the next Account Accelerator Programme starts on 2nd September 2021.
Account Management Skills
JUNE 26, 2023
And if you’re in an agency account management role and you’re keen to be seen by your clients as more of an advisor than a reactive order taker, then check out the details of my account management training courses. Before you joined Mr. B and Friends, were you in account management in other agencies?
SmartKarrot
OCTOBER 21, 2022
Develop and manage customer portfolio dashboards and report key health measures. Interact with Sales, Product, Engineering, Support, Services, Finance and Executive teams to drive positive change on behalf of the customers. Treat Success as a product at Square, brainstorming and iterating on the customer experience.
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