SmartKarrot

OCTOBER 25, 2023

Key Elements of an Effective Crisis Playbook Key Account Managers navigate business and people. Here, we dissect the fundamental elements that form a formidable crisis strategy for Key Account Managers. Now that we know what is foundational to managing a crisis, let us begin crafting building a playbook.

Key Account Management 10

Key Account Management Account Management Management Construction 10

Account Management Skills

MARCH 20, 2023

On this episode, we’re talking about the split between the agency Account Manager and the agency Project Manager role, with Kate Vines and Kio Aghoghogbe from Hallam. Kate is Project Delivery Manager and Kio is Senior Digital Account Manager. So a very warm welcome Kate and Kio.

Digitalization 52

Digitalization Account Management Decision-making Management 52

Zendesk

JUNE 17, 2022

A number of different stakeholders use the product: employers, employees, their dependents, therapists, and other providers. Ruthlessly prioritizing involved a lot of brainstorming sessions, user research, and talking to existing and potential customers. Their self-service machine is still a strong element of the ecommerce business.

Prioritization 52

Prioritization Logistics Brainstorming Investors 52