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How to systemise account management in your agency, with Alex Raymond

Account Management Skills

In this episode, I talk to Alex Raymond from Kapta about everything to do with account management processes. Not project management systems, not CRM systems, but having a dedicated system to guide the agency account management team, when it comes to managing and delve developing existing client relationships.

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How To Go From Order Taker To Trusted Advisor

MTD Sales Training

You’ll be asked to pitch for work as part of a procurement process but any work that you’ve done or any relationship that you have with them counts for nothing as far as this is concerned. STAGE 3 – THE VALUE ADDED SALES PERSON. Managing Director. MTD Sales Training | Sales Blog | Image at Bigstockphoto.com.

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How complex is your complex sale? An analogy with Judo belts

KAM With Passion

Let’s look at a few typical B2B sales situations and match each of them with a judo belt. A procurement person is chartered to buy concrete for a construction site or stainless-steel bolts and screws for a maker of industrial machines. White belt situation example: transactional buy and fixed specifications.

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Fly’s Friday Five: Is Your Sales Team Agile or Fragile?

Brooks Group

They often feel like they’re your foe because you feel like they’re creating drag in the sales process. It’s incumbent on the buyer to understand what’s important to procurement. The post Fly’s Friday Five: Is Your Sales Team Agile or Fragile? What is the process that they’re using?

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The Perplexing Power of Process & Methodology in Complex B2B Sales

Mike Kunkle

To the point of those who suggest that sales process is no longer linear, the root cause of that is the fact that the buyers are in control of their journey, timing, budgets, when they respond, and how they work together to decide. Some committees hum; others are more like a ragtag band of misfits.

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How can agencies make client relationships more profitable?, with Chris Merrington

Account Management Skills

And because of that, because we don’t understand how we’re impacting our clients business, increasing their sales, attracting new customers, increasing their market share, these are the things that the C suite want to know about. I remember reading, I think he was a procurement director, global procurement Director at P&G.

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How agencies can use LinkedIn for growth, with James Potter, the LinkedIn Man

Account Management Skills

This episode is for you if you want to use LinkedIn in more effectively to grow your business, or to help your account management career. By the end of nine weeks working with me, you’ll have a repeatable, client centric approach to increasing revenue from your existing accounts. ?. Welcome to Episode 48. Jenny 03:06.