Arpedio

JANUARY 5, 2024

Understanding the Basics of Account Management The complexities of client relationship management and the nuanced strategies that underpin successful account management are essential knowledge for any professional seeking to navigate the intersection of customer engagement and business growth strategy.

Account Management 52

Account Management Customer Success Management Energy and Utilities 52

ProlifIQ

AUGUST 17, 2023

Conclusion: The land and expand strategy presents a potent opportunity for B2B sales and customer success leaders to unlock growth and success. By focusing on acquiring new customers and nurturing existing accounts through personalized expansion strategies, Saas companies can achieve exponential business growth and increased revenue.

Acquisition 52

Acquisition Stakeholders Customer Success Profitability 52

Arpedio

MARCH 26, 2024

Post-Sales Strategy: Involves activities and processes that occur after the sale, such as customer onboarding, support, and relationship management , aimed at ensuring customer satisfaction and retention. Utilizing Account-Based Selling Tools: Invest in account-based selling tools , such as ARPEDIO.

Value Proposition 52

Value Proposition Prioritization Sales Organization 52

SmartKarrot

NOVEMBER 16, 2021

Drive new business growth through greater advocacy and reference-ability. Onboarding, Training, Customer Support, User Advocacy for Global Clients. Understand the technical and business challenges of our customers to ensure they are adopting and deriving maximum value from our products. usage, satisfaction, etc.).

Customer Success 19

Customer Success Onboarding Account Planning Business Growth 19

SmartKarrot

NOVEMBER 17, 2022

Own the ultimate success of the customers, including onboarding, product adoption, retention, and growth. Work closely with Growth management to align on strategies, renewal forecasting, coverage plans, and account opportunities (i.e., Reduce churn and drive new business growth. Apply here: [link].

Customer Success 19

Customer Success Account Growth Customer Experience Account Planning 19

Janek Performance Group: Account Planning

AUGUST 4, 2021

From your organization’s end, that means knowing the process and cadence for servicing and growing accounts. What inefficiencies or gaps are present in a client’s processes that could represent opportunities for business growth ? When they’ll launch new products or services of their own?

Account Management 40

Account Management Management Communication Stakeholders 40

SmartKarrot

APRIL 8, 2022

Identify and engage with additional client contacts to support business growth. Develop & maintain Key Account Plans supported by regular onsite customer reviews. Support Implementation Specialist during onboarding and monitor the management of the project to ensure deadlines are met and the launch is successful.

Customer Success 19

Customer Success Government Innovation Leadership 19