Arpedio

JANUARY 5, 2024

Understanding the Basics of Account Management The complexities of client relationship management and the nuanced strategies that underpin successful account management are essential knowledge for any professional seeking to navigate the intersection of customer engagement and business growth strategy.

Account Management 52

Account Management Customer Success Management Energy and Utilities 52

Arpedio

MARCH 26, 2024

Post-Sales Strategy: Involves activities and processes that occur after the sale, such as customer onboarding, support, and relationship management , aimed at ensuring customer satisfaction and retention. Utilizing Account-Based Selling Tools: Invest in account-based selling tools , such as ARPEDIO.

Value Proposition 52

Value Proposition Prioritization Sales Organization 52

SmartKarrot

APRIL 8, 2022

Identify and engage with additional client contacts to support business growth. Develop & maintain Key Account Plans supported by regular onsite customer reviews. Support Implementation Specialist during onboarding and monitor the management of the project to ensure deadlines are met and the launch is successful.

Customer Success 19

Customer Success Government Innovation Leadership 19

SmartKarrot

JULY 22, 2021

Develop key relationships with customer contacts ranging from daily users to executive stakeholders. Collaborate closely with sales, operations & data teams to ensure clean onboarding of all new self-serve customers. Manage and foster relationships with publisher account teams.

Customer Success 10

Customer Success Onboarding Client Onboarding Publishing 10

SmartKarrot

JUNE 22, 2021

Role: Customer Success Director Location: Remote, United States Organization: Terminal As a Customer Success Director, you will lead client relationships to facilitate seamless onboarding, ensuring strong relationships and alignment of expectations through the entire customer lifecycle.

Customer Success 10

Customer Success Acquisition Client Relationships Facilitation 10

ProlifIQ

AUGUST 17, 2023

Multi-Threading: Forrester highlights that multi-threading can significantly impact sales success, with an 82% win rate when multiple stakeholders are involved. Facilitating Smoother Expansion: Involving multiple stakeholders in expansion discussions increases the chances of obtaining buy-in and support for new initiatives.

Acquisition 52

Acquisition Stakeholders Customer Success Profitability 52

SmartKarrot

SEPTEMBER 30, 2021

Drive customer outcomes, product adoption, onboarding, and customer experience. Reduce churn and drive new business growth through greater advocacy and reference ability. Partnering closely with Regional Sales Managers other internal stakeholders to provide input into account planning and drive growth.

Customer Success 3

Customer Success Insurance Account Planning Stakeholders 3