ProlifIQ

AUGUST 17, 2023

Multi-Threading: Forrester highlights that multi-threading can significantly impact sales success, with an 82% win rate when multiple stakeholders are involved. Facilitating Smoother Expansion: Involving multiple stakeholders in expansion discussions increases the chances of obtaining buy-in and support for new initiatives.

Acquisition 52

Acquisition Stakeholders Customer Success Profitability 52

Planview

JULY 19, 2023

Solution: Aligning Stakeholder Pain Points to the Transformation Program The Transformation team spent time clarifying and aligning with the leaders on the business vision by highlighting the alignment of stakeholder pain points to the transformation program.

Decision-making 40

Decision-making Stakeholders Government Leadership 40

Insightly

JANUARY 18, 2023

Doing so lets you focus on meaningful work while fostering your business growth. Now you know that a CRM can assist your consulting business with both client acquisition and client service. These reports are readily available in your CRM to share with important stakeholders. How can you benefit from a consulting CRM?

CRM 52

CRM Client Relationships Acquisition Decision-making 52

SuperOffice

AUGUST 1, 2022

It just might not be the right fit for your business growth ambitions. There are two different business models that require you to choose between generating few high-ticket sales or driving many low-ticket conversions. How many stakeholders usually take part in the decision-making process? What can possibly go wrong?

Decision-making 117

Decision-making Prioritization B2B Marketing 117

SmartKarrot

NOVEMBER 10, 2022

Work alongside the sales team to uncover marketing goals and identify relevant Solutions for leading Global, Regional, and National businesses. Create and manage an effective team relationship between all relevant stakeholders. Report on team activities and progress toward team goals and initiatives to Senior Management.

Customer Success 19

Customer Success Onboarding Client Relationships Stakeholders 19

SmartKarrot

APRIL 28, 2023

Manage and cultivate your current clientele to promote account retention, customer value, and business growth. Develop Customer Journeys for various IDMC services across the Onboard -> Adopt – > Expand and Renew Segments in collaboration with SME’s and COE owners.

Customer Success 19

Customer Success Digitalization Stakeholders Onboarding 19

Arpedio

MARCH 26, 2024

Post-Sales Strategy: Involves activities and processes that occur after the sale, such as customer onboarding, support, and relationship management , aimed at ensuring customer satisfaction and retention. Utilizing Account-Based Selling Tools: Invest in account-based selling tools , such as ARPEDIO.

Value Proposition 52

Value Proposition Prioritization Sales Organization 52

Hubspot Sales

APRIL 27, 2023

They should also know how to negotiate terms that make clients happy and move the needle toward business growth. My litmus test is to ask 'Would I feel comfortable putting this person in front of a senior stakeholder in a large deal?'" They're right. If you're looking to move into a sales role in SaaS, it helps to have 0.5-2

Sales 107

Sales Account Management Communication Sales Management 107

SmartKarrot

MAY 10, 2023

Stakeholder engagement in the change management process can be encouraged by sharing plans and strategies for change with them. Through maximising value, play a crucial role in sustaining business growth and profitability. Provide essential assistance with onboarding procedures.

Customer Success 19

Customer Success Client Relationships Stakeholders Onboarding 19

SmartKarrot

JANUARY 11, 2022

Increase renewal rates and reduce churn revenue growth and support new business growth through greater customer advocacy and reference-ability. Partner with key customer stakeholders to educate them on the optimal ways to implement and use Moss’ products and services. Provide support during customer onboarding.

Customer Success 19

Customer Success Stakeholders Government Negotiation 19

SmartKarrot

OCTOBER 22, 2021

Reduce churn and drive expansion throughout the customer journey through onboarding, ongoing adoption, and renewals. Uses in-depth knowledge of client industry and/or business processes, deep knowledge of the product being sold and technical expertise to drive and increase adoption and utilization of service contracts.

Customer Success 19

Customer Success Facilitation Onboarding Customer Experience 19

SmartKarrot

MARCH 22, 2022

Apply here: [link] Role: Customer Success Manager Location: London, England, United Kingdom (Hybrid) Organization: Reachdesk As a Customer Success Manager, you will own the relationship and ultimate success of a dedicated segment of customers, including initial onboarding, strategy development, campaign execution, customer expansion, and retention.

Customer Success 19

Customer Success Customer Life Cycle Onboarding Stakeholders 19

SmartKarrot

MAY 4, 2022

Drive growth through gross renewals and net retention improvements. Reduce churn and drive new business growth through greater advocacy and referenceability. Develop company-wide customer success processes, content, data and insights, together with stakeholders (e.g., Marketing, Sales, Product, Engineering).

Customer Success 19

Customer Success Co-Creation Onboarding Stakeholders 19

Janek Performance Group: Account Planning

AUGUST 4, 2021

Coach them in how to identify what mix of communication styles they themselves use and the ones that key stakeholders in their client organizations use. What inefficiencies or gaps are present in a client’s processes that could represent opportunities for business growth ?

Account Management 40

Account Management Management Communication Stakeholders 40

SmartKarrot

OCTOBER 7, 2021

Role: VP of Customer Success Location: Miami, FL, US Organization: AutoLeadStar As a VP of Customer Success, you will provide the front-line relationship for a select group of customers on an ongoing basis, and liaise with external and internal stakeholders as needed. Conduct training/on boarding workshops for new and growing customers.

Customer Success 19

Customer Success Stakeholders Onboarding Business Growth 19

SmartKarrot

MARCH 24, 2022

Own the ultimate success of the customers, including onboarding, product adoption, retention, and growth. Develop a trusted advisor relationship with key customer stakeholders and executive sponsors to fully understand the publishers’ business strategies and measurements for success.

Customer Success 19

Customer Success Government Account Growth Facilitation 19

SmartKarrot

AUGUST 4, 2021

Develop a trusted advisor relationship with key customer stakeholders to fully understand the customers’ business strategies and measurements for success. Own and drive ARR growth of existing SKUs, governance of all account initiatives. Enable successful onboarding of The Key to members.

Customer Success 10

Customer Success Onboarding CRM Stakeholders 10

SmartKarrot

OCTOBER 5, 2023

Businesses today strive to get growth from existing accounts and, the role of Enterprise Account Management has come to the forefront in that regard. Designing and implementing the perfect playbook for managing large-scale clients is crucial to ensuring consistent customer experience and business growth.

Account Management 10

Account Management Management Value Proposition Stakeholders 10

SmartKarrot

APRIL 8, 2022

Identify and engage with additional client contacts to support business growth. Develop long-term “trusted partner” relationships with senior customer stakeholders and an intuitive, intimate understanding of each customer’s operational and strategic needs. Develop and maintain senior-level relationships within your client base.

Customer Success 19

Customer Success Government Innovation Leadership 19

SmartKarrot

MAY 12, 2021

Drive new business growth through greater advocacy and referencability. Continuously inform the stakeholders of progress, achievements, and risks (including product feedback for higher utility and reduced effort to service and support). Evaluate and improve the current customer lifecycle. Coordinate with in-region Sales leaders.

Customer Success 10

Customer Success Stakeholders Onboarding Account Management 10

SmartKarrot

MAY 24, 2021

Defining and optimizing the client onboarding lifecycle based on client segmentation. Helping drive new business growth through greater client advocacy and referrals. Communicate with key stakeholders within client organizations to effectively assess and gain an understanding of their needs and internal processes.

Customer Success 10

Customer Success Onboarding Client Onboarding Finance 10

Arpedio

JULY 11, 2022

And if you keep working on your stakeholder relationships , best case scenario, you might even reach a point where they’ll be doing the selling for you. We call these stakeholders ‘Champions’, and ultimately, you want as many of these as possible. Noone wants to spend all their time interviewing, onboarding and training.

B2B 52

B2B Account Management Customer Success Leadership 52

SmartKarrot

OCTOBER 29, 2020

You will oversee the Americas Customer Success Managers who are all responsible for onboarding, growing, and retaining customers across Carbonite and Webroot’s SMB customer base. Drive new business growth through greater advocacy and reference-ability. Sustain business growth and profitability by maximizing value.

Customer Success 8

Customer Success Onboarding Customer Experience Business Growth 8

SmartKarrot

JULY 22, 2021

Develop key relationships with customer contacts ranging from daily users to executive stakeholders. Collaborate closely with sales, operations & data teams to ensure clean onboarding of all new self-serve customers. Client onboarding and take-up of the Onfido service working alongside Client and Onfido representatives.

Customer Success 10

Customer Success Onboarding Client Onboarding Publishing 10

SmartKarrot

SEPTEMBER 28, 2023

Understand the Importance of Customer Renewals Customer renewals are vital for sustained business growth. Remember, customer retention and renewals are the foundation stones for business longevity. Education is not only during onboarding but throughout the customer journey.

Decision-making 10

Decision-making Customer Success Onboarding Advertising 10

SmartKarrot

DECEMBER 16, 2021

Right now, as we prepare for economic flux and conservative demand from customers, companies need to drive up their CX quality if they are to grow the business. Growth in complex times. 2020 will see businesses face several roadblocks to BAU operations. A stellar experience equals loyal customers.

Customer Experience 11

Customer Experience Prioritization Stakeholders Customer Success 11

SmartKarrot

JUNE 22, 2021

Role: Customer Success Director Location: Remote, United States Organization: Terminal As a Customer Success Director, you will lead client relationships to facilitate seamless onboarding, ensuring strong relationships and alignment of expectations through the entire customer lifecycle.

Customer Success 10

Customer Success Acquisition Client Relationships Facilitation 10

SmartKarrot

DECEMBER 11, 2020

This is one of the customer engagement models introduced by Technology Services Industry Association (TSIA) that helps companies drive business growth. Onboarding and time to first value are the important steps that you must execute with utmost proficiency. Hence, the LAER model is one such strategy that you can implement.

Customer Success 10

Customer Success Acquisition Value Proposition Stakeholders 10

SmartKarrot

JULY 8, 2020

Customer success managers often design the whole process of product orientation from a business perspective. Because these are the stakeholders who are in constant interaction with them initially. And this is where they miss out on including the end-users perspective who might not be from the business background.

Stakeholders 10

Stakeholders Decision-making Onboarding Software 10

SmartKarrot

OCTOBER 10, 2022

In a study, McKinsey revealed that less than one-third of organizational transformations actually succeed in improving the company’s overall performance and growth. Only 16% of business executives feel that business transformation will give results.

Emotional Intelligence 10

Emotional Intelligence Customer Success Business Growth Customer Experience 10

SmartKarrot

NOVEMBER 20, 2020

Representing the voice of the customer and influencing internal stakeholders by promoting a customer-centric mindset across the organization. Drive new business growth through greater advocacy and reference-ability.

Customer Success 10

Customer Success Government Performance Review Stakeholders 10

SmartKarrot

JUNE 1, 2022

Primary contributor to the ultimate success of the customers, including onboarding, product adoption, retention, and growth. Project manage the onboarding ensuring a smooth experience, this will involve dealing with a wide variety of different topics or unique customer needs, such as training, product or Know your customer (KYC).

Customer Success 3

Customer Success Onboarding Stakeholders Customer Experience 3

SmartKarrot

JULY 21, 2020

You can appoint each CSM to a set of business customers to whom they can give personalized service. The sales process along with onboarding and product adoption would all be automated, simple and fast. The sales approval goes through multiple stakeholders and then the onboarding and training is given to other users.

B2C 10

B2C B2B Customer Success Onboarding 10

SmartKarrot

MARCH 16, 2022

Ensuring clients have a smooth onboarding experience. Contributing to revenue growth by upselling/uplifting client contracts. Hosting online meetings with various stakeholders to review the progress of their desired outcomes. Conduct training/onboarding workshops for new and growing customers. Apply here: [link].

Customer Success 3

Customer Success Onboarding Negotiation Client Relationships 3

SmartKarrot

JUNE 7, 2022

Assist new business growth through greater advocacy and reference-ability of the customer base. Leading on new customer onboardings with the Solutions Architecture team, to educate and activate new customers. Increase renewal rates and pinpoint early warnings of potential customer churn.

Customer Success 3

Customer Success Facilitation Onboarding Stakeholders 3

SmartKarrot

SEPTEMBER 30, 2021

Drive customer outcomes, product adoption, onboarding, and customer experience. Reduce churn and drive new business growth through greater advocacy and reference ability. Partnering closely with Regional Sales Managers other internal stakeholders to provide input into account planning and drive growth.

Customer Success 3

Customer Success Insurance Account Planning Stakeholders 3

SmartKarrot

JANUARY 6, 2022

Facilitate onboarding, fulfillment, training, and ongoing account review and modification across several business divisions. Capture and communicate the impact of the team’s work to both internal and external stakeholders. Meet quarterly goals to support corporate initiatives. Increase renewal rates and reduce churn.

Customer Success 3

Customer Success Finance Account Growth Facilitation 3