SuperOffice

AUGUST 1, 2022

Time passes and you notice that it takes you a lot of effort to convert and serve new customers, yet your profits grow rather slowly. 40% of businesses miss their revenue targets. It just might not be the right fit for your business growth ambitions. How many stakeholders usually take part in the decision-making process?

Decision-making 117

Decision-making Prioritization B2B Marketing 117

Arpedio

MARCH 26, 2024

Post-Sales Strategy: Involves activities and processes that occur after the sale, such as customer onboarding, support, and relationship management , aimed at ensuring customer satisfaction and retention. Utilizing Account-Based Selling Tools: Invest in account-based selling tools , such as ARPEDIO.

Value Proposition 52

Value Proposition Prioritization Sales Organization 52

SmartKarrot

MAY 10, 2023

Stakeholder engagement in the change management process can be encouraged by sharing plans and strategies for change with them. Through maximising value, play a crucial role in sustaining business growth and profitability. Provide essential assistance with onboarding procedures.

Customer Success 19

Customer Success Client Relationships Stakeholders Onboarding 19

SmartKarrot

OCTOBER 22, 2021

Reduce churn and drive expansion throughout the customer journey through onboarding, ongoing adoption, and renewals. Uses in-depth knowledge of client industry and/or business processes, deep knowledge of the product being sold and technical expertise to drive and increase adoption and utilization of service contracts.

Customer Success 19

Customer Success Facilitation Onboarding Customer Experience 19

Janek Performance Group: Account Planning

AUGUST 4, 2021

Coach them in how to identify what mix of communication styles they themselves use and the ones that key stakeholders in their client organizations use. What inefficiencies or gaps are present in a client’s processes that could represent opportunities for business growth ?

Account Management 40

Account Management Management Communication Stakeholders 40

SmartKarrot

OCTOBER 5, 2023

Businesses today strive to get growth from existing accounts and, the role of Enterprise Account Management has come to the forefront in that regard. Designing and implementing the perfect playbook for managing large-scale clients is crucial to ensuring consistent customer experience and business growth.

Account Management 10

Account Management Management Value Proposition Stakeholders 10

SmartKarrot

OCTOBER 29, 2020

You will oversee the Americas Customer Success Managers who are all responsible for onboarding, growing, and retaining customers across Carbonite and Webroot’s SMB customer base. Drive new business growth through greater advocacy and reference-ability. Sustain business growth and profitability by maximizing value.

Customer Success 8

Customer Success Onboarding Customer Experience Business Growth 8

SmartKarrot

DECEMBER 16, 2021

Right now, as we prepare for economic flux and conservative demand from customers, companies need to drive up their CX quality if they are to grow the business. Growth in complex times. 2020 will see businesses face several roadblocks to BAU operations. A stellar experience equals loyal customers.

Customer Experience 11

Customer Experience Prioritization Stakeholders Customer Success 11

SmartKarrot

JULY 8, 2020

Customer success managers often design the whole process of product orientation from a business perspective. Because these are the stakeholders who are in constant interaction with them initially. And this is where they miss out on including the end-users perspective who might not be from the business background.

Stakeholders 10

Stakeholders Decision-making Onboarding Software 10

SmartKarrot

JULY 21, 2020

Then your product would be specifically providing solutions in their business context. It can either add business value by reducing the cost of their operations or maximize their profit margins. To build a B2B product, you must have a good understanding of the business context where it will fit in.

B2C 10

B2C B2B Customer Success Onboarding 10

SmartKarrot

OCTOBER 12, 2022

A close look at the B2B customer account journey in a multi-stakeholder organization. As a B2B company, you still have clients and a client journey even though you sell to other businesses rather than consumers directly, as in the B2C world. Onboarding. Then comes the adoption stage. Sign-up process. percentage points.

B2B 10

B2B Onboarding Customer Success B2C 10

SmartKarrot

JULY 15, 2020

Role: Customer Success Manager, Collaboration Location: Offsite, Michigan, US Organization: Cisco As a Customer Success Manager for Webex, you will be responsible for creating and fostering cross-functional relationships with internal and external stakeholders to help customers achieve their business outcomes.

Customer Success 10

Customer Success Onboarding Stakeholders Profitability 10

SmartKarrot

DECEMBER 7, 2020

Drive new business growth through greater advocacy and reference-ability. Create a rapid onboarding process for new team members. Maintain a business-wide culture of a world-class Customer Experience. Develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors.

Customer Success 10

Customer Success Customer Experience Stakeholders Onboarding 10