Jermaine Edwards

APRIL 29, 2020

What if leadership was what we really needed in key account management today? It wasn’t until we moved from customer management into personal and customer leadership that things shifted significantly. Leading change as a customer leader. We can do this for our customers, our peers and our teams.

Key Account Management 130

Key Account Management Account Management Management Leadership 130

KAM With Passion

NOVEMBER 11, 2020

To keep things relatively simple, let’s consider two types of context: Account Management and Key Account Management and let’s see how the execution of Business Reviews adapts to the depth of relationship between the supplier and each customer. Business Reviews in a Key Account Management context.

Key Account Management 130

Key Account Management Suppliers Account Management Account Planning 130

Jermaine Edwards

MAY 18, 2020

There are 10 immutable laws that shape the philosophy, outcomes and actions of high performing businesses, key account managers and customer serving professionals over the long term. LAW ONE: You cannot move a customer to a new place without knowing what you need to change. Here they are…. What do I mean by this?

Key Account Management 130

Key Account Management Account Management Decision-making Leadership 130

Jermaine Edwards

MAY 18, 2020

There are 10 immutable laws that shape the philosophy, outcomes and actions of high performing businesses, key account managers and customer serving professionals over the long-term. LAW ONE: You cannot move a customer to a new place without knowing what you need to change. Here they are…. What do I mean by this?

Key Account Management 130

Key Account Management Account Management Decision-making Leadership 130

Jermaine Edwards

APRIL 3, 2020

Four – Communicate the change. Communication is critical. It is the one element that exists consistently in every recorded failure with organisations that do not recover from a crisis or even simply manage it ineffectively. What : needs to be communicated and also what result you want. It goes without saying….

Decision-making 130

Decision-making Profitability e-Learning Negotiation 130

ProlifIQ

JUNE 21, 2023

It helps account managers identify the specific needs and goals of their clients, develop tailored strategies to meet those needs, and align the organization’s resources to drive customer success. What are the key skills required for successful strategic account management?

Account Management 52

Account Management Management Account Planning Stakeholders 52

SmartKarrot

APRIL 13, 2023

Top 20 Account Management Influencers 2023 [Listed Alphabetically] 1. Abhijit Gangoli Abhijit Gangoli is a co-founder and CEO at DemandFarm , a key account management (KAM) software that helps companies to make KAM data-driven , predictable and scalable.

Account Management 11

Account Management Key Account Management Management B2B 11