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Why Your Organisation Needs A Customer Crisis Plan

Jermaine Edwards

Regardless of the size, maturity or sophistication of your organisation, you can apply these ideas to protect your profits, reputation, relationships and revenues. The elements of creating a customer crisis action path are below and here as a downloadable PDF. Since then, Best Buy has grown profitably every year.

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Stakeholder Mastery 3.0 – The Six Steps You Must Take

Jermaine Edwards

Stakeholders influence can be both positive or negative on project sign off, commercial profitability, resource access and long-term relationship success. Download the Stakeholder Mastery Checklist plus get invited to future events on stakeholder mastery. If you’d like help and access to the FULL stakeholder mastery tools and training?

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5 Great Account Manager Training Online Resources

SmartKarrot

Richardson’s Prosperous Account Strategy Training Program . Account management often has to be customer-centric and Richardson’s Prosperous Account Strategy Program hits the nail on its head. Analyze the account information and develop plans that improve profitability and align with customer’s goals.

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Account-Based Marketing: Time to future proof your marketing efforts to become customer-led and team enabled.

Cosawi

In today’s data- and technology-rich environment, marketing needs to be strategic, outside-in and a source of value in co-orchestrating the account strategy and value offering. You need to have an ever-evolving go-to-market strategy and metrics to guide the team to success when deploying an ABM-SAM coordinated effort.

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The 8-Part Guide To Leading A Successful Strategy Meeting

ClearPoint Strategy

A strategy review meeting could’ve helped the company avoid this mess. Improving transparency and accountability. Strategy review meetings keep leadership informed of what is going on within every level of the organization. Teach or brief all participants on what strategy review meetings are and what they are not.

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Being more strategic – Case studies and insights (Ireland May 2023)

Red Star Kim

The figures for this year’s survey show Republic of Ireland fee income rose by 12 per cent in 2021, compared with just 1% in 2020 Finance-Magazine.com – Ireland’s top accountancy firms roar back to double-digit growth in 2021 Accountancies and Tax Consultants revenue is expected to expand at a compound annual rate of 1.3%