article thumbnail

Top 50 Women Leaders in Customer Success 2022

SmartKarrot

Her portfolio is gilded with leadership roles like board director, investor, COO, and P&L owner. Her various books, blogs, articles, and whitepapers have helped many people understand the program, planning, and operational structure of Customer Success Organizations. Daphne Lopes. Ronni Gaun.

article thumbnail

Top 50 Customer Success Influencers 2021

SmartKarrot

She has also geared up many product-based SaaS companies as an Investor in recent times. Fortunately, he now spends his time coaching and training individuals on effective customer acquisition, satisfaction, retention, and revenue generation. Dave Jackson. As of now, she is the GVP NAA Customer Success & Renewals at Oracle.

article thumbnail

Tips for Marketing Your Start-up or SMB on a Small Budget

ACT

Besides blog posts, you can also publish content in other formats, such as: E-books Case studies Whitepapers Industry reports Memes Infographics It’s also a good idea to repurpose existing content assets in different formats to maximise their reach and longevity.