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B2B Wholesale Future Trends 2024

QYMATIX

Not only does this lock them into a supplier (somewhat) but B2B suppliers that can pivot to offer greener options are winning market share. There’s also a demand from buyers who need to have transparency on their own sustainability processes to understand their suppliers’ green initiatives as well. We’re still dealing with them.

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The Importance of Customer Service in the Travel Industries post-COVID-19

Freshworks

Airport footfall, use of public transportation, and accommodation occupancy plunged. It also ensured the team was responsive to clients 24/7 as they grappled with urgent situations such as repatriation, supplier cancellations, and relocating key workers within the UK. The global scale of the COVID-19 crisis was unprecedented.