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What is AI transparency? A comprehensive guide

Zendesk

AI transparency means understanding how artificial intelligence systems make decisions, why they produce specific results, and what data they’re using. We use artificial intelligence (AI) more than we think—some of us speak with Siri or Alexa every day. It involves making exchanges more transparent and understandable.

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Ethics of AI in CX

Zendesk

According to the Zendesk Customer Experience Trends Report 2023 , 73 percent of consumers expect more interactions with AI in their daily lives and believe it will improve customer service quality. Like Spider-Man uses his spidey senses for good, businesses can use AI to improve their customer experience.

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11 AI Predictions in Sales for the Next Year [Data + Expert Tips]

Hubspot Sales

Artificial intelligence has moved beyond the hype and is now seamlessly integrated into many aspects of business operations. Contrarily, only 20% of underperformers use AI to automate internal processes and improve customer experience. But what changes will it bring to the sales industry?

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Revealed: How Conversation AI and ChatGPT Solve Remote Work Challenges for Implementation Teams

SmartKarrot

ChatGPT is a powerful AI-powered text-based artificial intelligence tool that can revolutionize customer service and content creation for businesses. By leveraging machine learning technology, ChatGPT provides extensive benefits that can vastly improve customer satisfaction and ROI. Like what you are reading?

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Revealed: How Conversation AI and ChatGPT Solve Remote Work Challenges for Implementation Teams

SmartKarrot

ChatGPT is a powerful AI-powered text-based artificial intelligence tool that can revolutionize customer service and content creation for businesses. By leveraging machine learning technology, ChatGPT provides extensive benefits that can vastly improve customer satisfaction and ROI. Like what you are reading?

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Seismic Acquires Percolate to Create Exceptional Content Experiences at Every Point in the Customer Journey

SBI

The world’s largest enterprises — including Mazda, IWG, Robert Bosch, and Rockwell Automation — use Percolate to create a coordinated customer experience, reduce production costs, and understand marketing impact. Nancy – Click ‘custom content sections’ tab below. Customer References. Media Contact.