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CXM Client Development Emotional Intelligence Business Planning Digital Transformation Value Proposition Leadership Acquisition Meetings Stakeholders More Related Topics >
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Private client management and marketing: Business plans, recruitment, assessments and automation (Nov 2023)

Red Star Kim

NOVEMBER 13, 2023

Who is your customer? What does your customer value? Recruitment of private client lawyers A core challenge facing many of the delegates’ practices was recruitment. What results do you seek? What is your plan?

Business Planning 147
Business Planning Emotional Intelligence Marketing Management 147
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Customer Experience (CX): Frequently Asked Questions

SmartKarrot

JULY 26, 2021

Effectively train your customer-facing teams. Use Artificial Intelligence to your advantage (AI). Customer inputs/feedback should be taken seriously to improve CX. Helps understand customer behaviors better. Continuous engagement via multiple channels helps customer retention.

Customer Experience 11
Customer Experience Artificial Intelligence CXM Digital Transformation 11
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