Planview

JULY 10, 2018

The fact is, every company is facing an increase in appetite from customers for better experiences and more convenience. And as newer technologies emerge, such as blockchain and artificial intelligence, it leaves companies scrambling to figure out what it means for their businesses now and in the future.

Digital Transformation 40

Digital Transformation Artificial Intelligence Digitalization Innovation 40

Red Star Kim

NOVEMBER 13, 2023

Who is your customer? What does your customer value? On the task aspects, it’s worth remembering the five questions every leader should ask (Peter Drucker About Peter Drucker * Drucker Institute ): What is your mission? What results do you seek? What is your plan?

Business Planning 147

Business Planning Emotional Intelligence Marketing Management 147

QYMATIX

MARCH 19, 2024

The Trust-Loyalty Nexus in Dynamic Pricing Customer trust and loyalty are the lifeblood of B2B sales , but implementing dynamic pricing can be perceived as a double-edged sword in this context. Customers value transparency and consistency. Dynamic pricing, when managed effectively, can achieve both.

B2B 40

B2B Digitalization Suppliers Sales Analytics 40

Zendesk

FEBRUARY 12, 2024

Retain: The Customer Retention Podcast Listen here Best for: Customer retention strategies As the name suggests, Retain focuses solely on customer retention strategies. This podcast is especially useful for businesses interested in reducing churn and maximizing lifetime customer value.

Customer Experience 52

Customer Experience e-Learning eCommerce Artificial Intelligence 52

Zendesk

APRIL 2, 2021

In our survey, 30 percent of Zoomers identified “not being able to find the information I need online” as one of the most frustrating aspects of a bad customer experience. That’s a larger percentage than any other age group, including Millennials (25 percent), Gen Xers (23 percent), and customers over the age of 55 (18 percent).

Artificial Intelligence 98

Artificial Intelligence Digitalization Customer Experience Decision-making 98

Planview

JANUARY 23, 2024

Happier developers lead to more customer value Scott points out that developers tend to jump jobs when they’re not happy with their team or organizations. So Copilot is that next evolution of that. And we’ve taken advantage of this new Generative AI to actually make that happen.“

Banking 64

Banking Onboarding Innovation Organization 64

SmartKarrot

FEBRUARY 6, 2024

Introduction Customer success evolves every day, and it is advantageous to stay ahead of the curve. As a Customer Success leader in 2024, navigating the dynamic realm of customer satisfaction requires embracing innovative technologies. Artificial Intelligence (AI) is reshaping the way businesses approach customer success.

Customer Success 10

Customer Success Artificial Intelligence Onboarding Decision-making 10

SBI

DECEMBER 4, 2019

Optimize your outreach efforts with artificial intelligence (AI). Powered by artificial intelligence, ClearSlide makes it seamless to discover and communicate the best content and gain critical insights into how customers engage. Ensure your emails land in inboxes with ClearSlide’s new AI-powered Spam Checker.

Artificial Intelligence 26

Artificial Intelligence Account Planning Innovation Acquisition 26

QYMATIX

OCTOBER 11, 2021

Customer Lifetime Value Definition for B2B. Sales and marketing B2B experts define customer lifetime value (CLV or often CLTV), lifetime value (LTV) or lifetime customer value (LCV) as the net profit attributed to the entire customer relationship. Michael Schrage. Adam Ramshaw.

B2B 52

B2B Profitability Sales Analytics Customer Value 52

QYMATIX

OCTOBER 11, 2021

Customer Lifetime Value Definition for B2B. Sales and marketing B2B experts define customer lifetime value (CLV or often CLTV), lifetime value (LTV) or lifetime customer value (LCV) as the net profit attributed to the entire customer relationship. Michael Schrage. Adam Ramshaw.

B2B 40

B2B Profitability Customer Value Acquisition 40

SBI

JANUARY 14, 2020

Tech innovation showcase – highlighting artificial intelligence (AI)-based and other cutting-edge technologies shaping sales performance, including Brainshark’s latest platform enhancements. Join us for “From Vendor to Strategic Partner: Uncovering Insights to Generate Customer Value” webinar. Industry News.

Account Planning 34

Account Planning Artificial Intelligence Sales Acquisition 34

SBI

DECEMBER 4, 2019

The acquisition is the latest example of Brainshark’s innovative approach to addressing sales productivity challenges, which includes the 2018 release of Machine Analysis, the company’s acclaimed artificial intelligence (AI)-powered feedback and scoring engine for video coaching. Industry News. Account Planning. Account Planning.

Account Planning 29

Account Planning Acquisition Artificial Intelligence Sales 29

Hubspot Sales

APRIL 13, 2021

Figuring out the right value metric is important for price optimization because it showcases how customers value your product and what you can charge for the value you offer. Start by learning what customers value in your product or service and experiment with ways to charge for that value.

Artificial Intelligence 108

Artificial Intelligence B2C Retail Profitability 108

SmartKarrot

MARCH 29, 2022

The last and most important reason for customer success transformation is the prevalence and usage of tools, metrics, and technology to enhance customer success operations. A dedicated customer success platform will help scale success and bring all customer-facing teams on one front to deliver maximum customer value.

Customer Success 10

Customer Success Value Proposition Artificial Intelligence Onboarding 10

QYMATIX

MAY 17, 2022

What impact does the predicted GDP of a region or country into the individual customer value? If, for example, the GDP of India is going up 5 % next year, a sales manager could forecast a similar level of increment on her revenues. Is it, nonetheless, a good idea? Will it produce an accurate sales forecast?

Sales Analytics 52

Sales Analytics CRM B2B Sales Management 52

SmartKarrot

MAY 11, 2020

Research shows that over 95% of customers silently quit the product and do not leave any clues or feedback as to why they have quit the product or service. With customer churn analytics, you can quantify your customers’ value – as well as the price at which you acquire them and develop innovative ideas to increase customer retention.

Artificial Intelligence 10

Artificial Intelligence Decision-making Logistics Prioritization 10

SmartKarrot

JULY 26, 2021

Effectively train your customer-facing teams. Use Artificial Intelligence to your advantage (AI). Customer inputs/feedback should be taken seriously to improve CX. Helps understand customer behaviors better. Continuous engagement via multiple channels helps customer retention.

Customer Experience 11

Customer Experience Artificial Intelligence CXM Digital Transformation 11

SBI

NOVEMBER 7, 2019

Join us for “From Vendor to Strategic Partner: Uncovering Insights to Generate Customer Value” webinar. Artificial Intelligence for Sales and Marketing: Engaging Your Leads With new marketing and sales automation tools, it’s easier than ever to get your message out. Prospect Intelligence. Video Reviews.

Acquisition 20

Acquisition Account Planning B2B Onboarding 20