ACT

MARCH 21, 2023

Growing competition As more professional services organisations enter the market, the industry will become saturated with service providers. From IT and engineering to accounting, financial services , and legal services , firms in every sector will have to compete for market share with new and established players.

Digital Transformation 52

Digital Transformation Remote Working Artificial Intelligence Client Relationships 52

Freshworks

NOVEMBER 12, 2020

Well, that’s digital transformation on steroids. Why have businesses been reluctant to facilitate customer communication through these platforms? The technology behind that quick escalation is a cool use of Artificial Intelligence to glean meaning from unstructured information. Pretty much known, wasn’t it?

e-Learning 52

e-Learning Artificial Intelligence Transportation Digital Transformation 52

SBI

SEPTEMBER 18, 2018

Better customer engagement, utilizes machine learning technology to facilitate personalized interactions with customers and prospects. Patrick: Bigtincan works with more than 200 enterprise companies and 240 SMBs in industries such as healthcare, retail and financial services including GUESS and Palo Alto Networks.

Digital Transformation 53

Digital Transformation Energy and Utilities Onboarding Retail 53