Zendesk

OCTOBER 2, 2023

This year marks the 20th anniversary of Cybersecurity Awareness Month. A lot has happened since government and industry first came together to raise awareness about cybersecurity. The infamous Log4j , which is widely considered one of the most destructive software flaws ever, was a zero-day vulnerability.

Cybersecurity 87

Cybersecurity Computers and Electronics Internet Insurance 87

Zendesk

OCTOBER 9, 2023

The impact of AI ethics on CX From AI chatbots to customer experience software , businesses turn to AI technology to enhance CX. Similarly, AI-enabled customer service software can give your live agents the pertinent information they need to quickly solve issues with an empathetic human touch.

Computers and Electronics 52

Computers and Electronics Artificial Intelligence Prioritization Customer Experience 52

Nutshell

JUNE 10, 2020

These days, tracking pixels are used by nearly every sophisticated business (any small business that uses email automation software such as Constant Contact or Mailchimp has access to them) to help marketers measure their open and click rates, discover traffic sources, track conversions, and collect other useful data points.

Cybersecurity 90

Cybersecurity Advertising Marketing Software 90

Zendesk

JANUARY 18, 2024

Plus, proper data management can turn that cardboard box into a steel bank vault, helping ward off anyone looking to exploit your data. 83% of CX leaders say data protection and cybersecurity are top priorities in their customer service strategies. Source: Zendesk CX Trends Report 2024.

Cybersecurity 52

Cybersecurity Prioritization Software Software 52

SBI Growth

NOVEMBER 24, 2018

Joining us on is Sarah Kennedy Ellis, the Chief Marketing Officer for Marketo, the leading marketing automation software provider. Below is a timestamped summary of the show segments and the topics covered. If you’d prefer to listen to the podcast.

Software 100

Software Software Marketing Cybersecurity 100

SBI Growth

OCTOBER 7, 2018

Joining us on  is Ryan Tognazzini, Chief Executive Officer for iGrafx, an enterprise class business operations and modeling software that allow it’s users to capture, communicate, improve and optimize every aspect of their business processes. Ryan represents one of the new breed.

Software 91

Software Software Communication Sales 91

SBI Growth

OCTOBER 19, 2018

Joining us on the is Mark Lister, he is the Chief Digital Officer for Ness, a digital engineering company that designs and builds digital platforms and software that helps organizations engage customers, differentiate their brands, and drive revenue growth.

Digital Transformation 76

Digital Transformation Digitalization Customer Experience Software 76