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Leadership, emotional intelligence and teams in change management

Red Star Kim

We welcomed delegates from legal, accountancy and financial services firms. Leadership, emotional intelligence and teams in change management. Winning their hearts – and emotional commitment – is tougher. Research on leadership and emotional intelligence (EQ) (kimtasso.com).

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Referrer Management – Capacity and Capability

Red Star Kim

Delegates included both partners and business development professionals (some with a banking background) from law firms (employment, criminal, disputes, offshore), accountancy practices (audit, forensic, insolvency and restructuring and financial services. Some people will believe that they are experts at selling.

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Telephone skills for lawyers and accountants – Confidentiality, client experience, accents and gatekeepers

Red Star Kim

However, there can be concerns about the environment for taking and making telephone calls – with concerns about “Can you be overhead?”. Surveyed a variety of accountants and other financial service businesses and revealed they now receive 31% more calls. This can be of equal importance for consumer (e.g. M&A transactions).

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The 21 Best Business Strategy Blogs

CMOE

An organization’s success depends on a business strategy that establishes the organization’s mission and what decisions or actions must be taken to achieve it. To get started, begin bookmarking these 21 best business strategy blogs. and the impact of their decisions.”

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