Red Star Kim

NOVEMBER 8, 2022

An article in October 2022 in Training Magazine argued that the four most important soft skills to prioritise for remote work – to bridge the distance gap – were emotional intelligence (I devoted an entire chapter to this topic in my book), next-level communication (ie over-communication), active listening and conflict resolution.

Leadership 100

Leadership Emotional Intelligence Remote Working Digitalization 100

Red Star Kim

OCTOBER 1, 2023

Leadership conversation skills: SCARF model of neuroscience in social interactions, collaboration and relationships The SCARF model The premise of the SCARF model is that the brain makes us behave in certain ways to minimize threats and maximize rewards.

Leadership 147

Leadership Emotional Intelligence Performance Review Communication 147

SmartKarrot

APRIL 25, 2022

Emotional Intelligence is the ability to recognize, understand and handle emotions. People equipped with the power of emotional intelligence can handle their emotions as well as others. Thus, we consider emotional intelligence (EQ) one of the most desirable traits for a leader. Compassion.

Emotional Intelligence 10

Emotional Intelligence Decision-making Leadership Customer Success 10

PandaDoc

MAY 13, 2024

You already know who your customers are — but do you know what makes them tick and drives their decision-making? Humans aren’t purely rational — psychology influences every decision we make. It emphasizes the customer’s needs, wants, emotions, and motivations. What is sales psychology? Why does it matter?

Emotional Intelligence 52

Emotional Intelligence Decision-making Sales e-Learning 52

MDI Training

JANUARY 29, 2024

Click below to access our AI-generated version of this blog article! While artificial intelligence (AI) is advancing rapidly and can perform many tasks, certain leadership competencies are likely to remain essential. Ethical Decision-Making: Leaders are frequently faced with ethical dilemmas that require moral reasoning and judgment.

Leadership 52

Leadership Artificial Intelligence Digital Transformation Interpersonal Skills 52

Hubspot Sales

JULY 7, 2023

In this blog post, we'll explore why some sales teams are investing in AI, why others aren't, and which companies are leading the way in AI adoption. AI makes prospecting efforts more effective. However, not all sales teams are investing in AI, as many people have mixed feelings about incorporating the newfound tech.

Artificial Intelligence 118

Artificial Intelligence Emotional Intelligence Sales Decision-making 118

Red Star Kim

NOVEMBER 1, 2023

Nervousness – Shyness, modesty, lack of confidence and fear of failure can make fee-earners reluctant to organise meetings to take the next steps in building a potential client relationship. There is rarely a deep understanding of how disparate and disconnected decision-making units are across such large organisations.

Key Account Management 130

Key Account Management Account Management Value Proposition Client Relationships 130

Brooks Group

APRIL 4, 2023

Sales Leadership: Qualities Of A Sales Leader To be an effective leader, you need to make appropriate strategic decisions that fit within your organization’s vision and goals. They must have the capacity to relate to others and comprehend what makes them tick. What Are The Qualities of Successful Sales Leaders?

Sales Leadership 52

Sales Leadership Leadership Emotional Intelligence Sales 52

Red Star Kim

MARCH 1, 2024

An introduction to emotional intelligence (EQ) and empathy (Video) (kimtasso.com). Building empathy with fee-earners helps us to understand what they expect and any assumptions they may be making about the likely results. And we can ask questions Why are questions so important? Questioning skills) (kimtasso.com).

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Stakeholders Decision-making Emotional Intelligence Communication 130

SmartKarrot

MARCH 3, 2021

On that note, promoting strong customer success emotional intelligence might keep you from these concerning numbers. Here, in this blog, we will walk you through the ins and outs of emotional intelligence. And 27% of the leadership assessments evaluate an individual’s emotional intelligence level.

Emotional Intelligence 10

Emotional Intelligence Customer Success Management Interpersonal Skills 10

Red Star Kim

FEBRUARY 21, 2024

We ask questions to avoid making wrong assumptions or adopting the wrong focus. will make people pause to consider how their feelings compare with those they had the previous day. How can I help to make this better for us?” “How You see this in multiple choice questions and they can be used as a closing technique.

Negotiation 130

Negotiation Value Proposition Emotional Intelligence Decision-making 130

Hubspot Sales

NOVEMBER 8, 2023

In this blog post, we'll explore 14 essential best practices and tips from experienced sales managers at HubSpot. This approach encourages individuals to take initiative, solve problems, and make informed decisions. Utilize emotional intelligence. Best Practices for Sales Managers 1. Lay a robust foundation.

Sales Management 101

Sales Management Management Energy and Utilities Emotional Intelligence 101

MDI Training

NOVEMBER 14, 2023

Exploring the Influence of AI on Leadership Roles: Learn more about the ongoing ChatGPT experiment by MDI CEO Gunther Fürstberger In a ChatGPT experiment, our CEO Gunther Fürstberger tried to test the boundaries between artificial intelligence and humans. Read this blog post to see the results. “What can humans do better?”

Leadership 52

Leadership Artificial Intelligence Digital Transformation Co-Creation 52

Brooks Group

SEPTEMBER 21, 2022

Imagine for a moment one of your competitors making an attractive offer to your largest account. How can I make their day a little bit easier? Increase Your Emotional Intelligence (EQ). Additionally, there are a lot of intimidating aspects to sales that can trigger emotions (like negotiating).

Emotional Intelligence 73

Emotional Intelligence Negotiation Sales Training Decision-making 73

Red Star Kim

FEBRUARY 15, 2024

There are many aspects of consulting competencies and attributes: emotional intelligence, analytical, problem-solving, delivery of results, leadership, project management, commercial orientation, entrepreneurial spirit, team work as well as functional expertise and market/sector knowledge. What is a consultant? Consultancy.uk

Facilitation 130

Facilitation Decision-making Emotional Intelligence Acquisition 130

MDI Training

SEPTEMBER 29, 2023

AI is exceptionally valuable for data analysis, decision-making, and process optimization. ” In that regard, leaders can use AI to map the various decisions and consequences. Artificial intelligence technologies are evolving rapidly. For what purposes do you think AI can be best utilized in a professional context?

Leadership 52

Leadership Artificial Intelligence Digital Transformation Emotional Intelligence 52

Brooks Group

JUNE 27, 2022

Whether you’re negotiating with a potential customer or working out the details of a contract, being able to negotiate effectively can make the difference between success and failure. Always be clear about your intentions and the type of deal you are willing to make. Make sure your questions are relevant. Be prepared.

Negotiation 85

Negotiation Emotional Intelligence Sales Profitability 85

Red Star Kim

NOVEMBER 2, 2022

change management and organisational change (kimtasso.com) Making sense of change management: A complete guide to the models, tools and techniques of organisational change by Esther Cameron and Mike Green. We also examined some of the communication barriers – and touched on cognitive overload, decision fatigue and change saturation.

Communication 130

Communication Management Stakeholders Emotional Intelligence 130

Red Star Kim

JULY 25, 2023

A tool for psychoeducation In the business world, much of my time as a consultant is in identifying the possible and required changes and helping organisations to make the transition. My decision to embark on the long training to become a psychotherapist was driven by the desire to provide a deeper level of support.

Decision-making 246

Decision-making Emotional Intelligence Management Construction 246

Red Star Kim

AUGUST 14, 2023

Make your content stand out. An introduction to emotional intelligence (EQ) and empathy (Video) (kimtasso.com). 0% Cognitive biases/decision-making theory 60% Rational or logical argument 0% Emotions 20% Writing/speaking like a human 20% The benefits (what’s in it for me?) Grab attention of the readers.

Artificial Intelligence 130

Artificial Intelligence Value Proposition Media Emotional Intelligence 130

Arpedio

OCTOBER 17, 2023

How to build a winning account management team Account Management Software ← Back to blog A winning account management team can be your secret weapon to supercharge your company’s growth and customer satisfaction. Use data and analytics to identify areas for improvement and make adjustments to your strategy as needed.

Account Management 52

Account Management Management Client Relationships Emotional Intelligence 52

Hubspot Sales

JANUARY 31, 2018

Business acumen is the ability to combine experience, knowledge, perspective, and awareness to make sound business decisions. It’s a term often thrown around board rooms and blog posts, but today, I’m breaking down exactly what it is, why it’s important, and how you can develop it. It makes you a better internal collaborator.

Emotional Intelligence 110

Emotional Intelligence Decision-making Sales Leadership 110

Hubspot Sales

APRIL 25, 2023

You can ask ChatGPT to include a statistic from a certain blog link, Mendes suggests. AI helps you interpret these interactions quickly and accurately, allowing you to make the necessary adjustments for better marketing. Sentiment analysis measures customers' emotional responses, so you know what resonates and what doesn't.

Sales 105

Sales Emotional Intelligence CRM Decision-making 105

Red Star Kim

OCTOBER 16, 2023

And the problem was compounded with extraordinarily long lead times for sales through complex decision-making processes in professional services. Make training opportunities attractive – generate demand for places on training academies. Some people will believe that they are experts at selling.

Management 130

Management Emotional Intelligence Onboarding Communication 130

Brooks Group

JANUARY 25, 2023

View this week's video Engagement Mindset Make sure your salespeople understand: their goal, when first engaging with a prospect, is to set the sales process in motion by turning a potential resistor into an avid listener. That takes a high degree of emotional intelligence—or a strong understanding of behavior styles.

Emotional Intelligence 76

Emotional Intelligence Sales Training Decision-making Communication 76

CMOE

SEPTEMBER 8, 2020

Over the course of my career in leadership and employee training and development , I have been astonished by the endless stream of books, blogs, and advice so-called experts relentlessly distribute to practicing leaders. We should not make leaders feel like they need to be super-human in order to do an adequate and thorough job.

Emotional Intelligence 64

Emotional Intelligence Leadership Construction Publishing 64

MDI Training

SEPTEMBER 29, 2023

Banking, Hong Kong, Developing New Financial Strategies with AI : In this exciting project, we supported a global bank in HK to break new ground by developing financial strategies using artificial intelligence. These models helped the bank make informed investment decisions, minimize risks, and optimize its portfolio management.

Artificial Intelligence 52

Artificial Intelligence Leadership Digital Transformation Digitalization 52

Red Star Kim

OCTOBER 24, 2022

Client perspective – empathy and emotional intelligence (kimtasso.com). Selling Basics – Detectives and DMUs (Video) and recommended books (kimtasso.com). Getting your head around basic selling skills (kimtasso.com). selling legal services with storytelling (kimtasso.com).

Meetings 100

Meetings Value Proposition Key Account Management Account Management 100

CMOE

MARCH 6, 2023

An organization’s success depends on a business strategy that establishes the organization’s mission and what decisions or actions must be taken to achieve it. To get started, begin bookmarking these 21 best business strategy blogs. and the impact of their decisions.”

Finance 98

Finance e-Learning Innovation Leadership 98

CMOE

NOVEMBER 14, 2019

They want their brands to make progress. But most of all, they want to make personal progress in their abilities as a leader. If you do your job well, you’ll definitely grow along the way, but leaders should also make an intentional, concerted effort to develop their skills. This may be your mentor or advisor. Prove Your Value.

Leadership 45

Leadership Emotional Intelligence Decision-making Publishing 45

Red Star Kim

APRIL 24, 2023

However, there can be concerns about the environment for taking and making telephone calls – with concerns about “Can you be overhead?”. Half of delegates had average confidence in taking and making telephone calls at the start of the session and half indicated high confidence. This can be of equal importance for consumer (e.g.

Emotional Intelligence 26

Emotional Intelligence Financial Services Decision-making Cybersecurity 26

MTD Sales Training

MAY 25, 2017

What would we expect of salespeople who make an impact and achieve success? Outstanding salespeople know what drives prospects’ decisions and how to create awareness of that value. How do you feel when you hear people making excuses for everything bad that happens to them? They Develop Their Emotional Intelligence.

Emotional Intelligence 48

Emotional Intelligence Sales Sales Training Decision-making 48

PandaDoc

JULY 24, 2020

Make a couple of assets specific to our niche (for example, email outreach templates, etc.) Generally, I recommend that you have a conversation between one or two key decision makers in your company, and the same number of people in the client organization. Make them feel welcome. That trust underpins your business relationship.

Client Onboarding 52

Client Onboarding Onboarding Emotional Intelligence Decision-making 52

PandaDoc

APRIL 24, 2023

It’s the right question to ask, but to answer it, it makes sense to first discuss the definition of sales enablement. A successful leader also has excellent people skills and emotional intelligence, meaning they know how to get the best out of their sales teams. What is a sales enablement strategy?

Sales 52

Sales e-Learning Onboarding Software 52

CMOE

MAY 29, 2019

Many years ago, one of my mentors, Professor Harry Levinson of Harvard Business School said, “Make no mistake about it: coaching is one of the most uncomfortable, mishandled, and avoided of all leadership responsibilities.”. Use your emotional intelligence, consider the coachee’s needs, and convey support in your own way.

Emotional Intelligence 40

Emotional Intelligence Construction Decision-making Stakeholders 40

SmartKarrot

APRIL 13, 2022

Right from waking up in the morning to the time we wrap up chores and hit the sack, our lives are all about decisions. There are these day-to-day decisions like what to wear, what to eat, who to meet, and of course, what to cook? Well, you have been making these decisions subconsciously! What is decision fatigue?

Decision-making 10

Decision-making Emotional Intelligence Innovation Customer Success 10

Red Star Kim

FEBRUARY 28, 2023

Some were concerned with the challenge of making flexible working align with client expectations for face-to-face contact and service delivery. 50% LinkedIn 30% Blogs 20% Facebook How effective do you find social media? Some felt that Covid had “let the cat out of the bag” with regards to flexible working.

Emotional Intelligence 130

Emotional Intelligence Management Business Planning Value Proposition 130