SmartKarrot

FEBRUARY 15, 2022

He is the owner of CTS Service Solutions, a customer experience firm that grew out of his blog ‘Customers That Stick.’ Toporek also authored the book “Be Your Customer’s Hero”, and co-hosts the podcast ‘Crack The Customer Code’ along with Jeannie Walters. Bob is the author of the best-selling book Hooked On Customers.

Customer Experience 10

Customer Experience Artificial Intelligence Digitalization Customer Success 10

SmartKarrot

JANUARY 5, 2022

Lincoln Murphy. Widely acclaimed as a foremost expert to have pioneered and popularized customer success, Lincoln is a customer-centric growth mastermind. Peter Armaly is a highly-recognized, visionary Customer Success Leader that can always be found sharing his insight with the CS community. Peter Armaly. Irit Eizips.

Customer Success 23

Customer Success Co-Creation Investors Emotional Intelligence 23

SmartKarrot

JANUARY 5, 2021

Lincoln Murphy. Proclaimed as the Customer Success growth expert, consultant, and thought leader, Lincoln is a customer-centric growth mastermind. His blog is highly credited as one of the richest sources of actionable information and guidance on Customer Success and SaaS growth. James Scott. Julie Hogan. Kristi Faltorusso.

Customer Success 21

Customer Success Leadership Customer Experience B2B 21